CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Position Purpose
This position implements the Asset Management strategy with the objective to maximize asset productivity, asset recovery, and deliver CHEP’s value proposition to distributor customers on a cost effective basis.Working within a defined territory managing distributor customer accounts, this position controls and recovers CHEP equipment from key NCD’s, PD’s, CD’s and other non-CHEP locations.This position provides leadership on Asset Recovery initiatives and interfaces cross-functionally to ensure best practices are being followed.Major/Key Accountabilities
Manages existing and new account setup for Tier 3 and 4 accounts.Improves asset productivity within a territory as measured by Cycle Time, FTR% and Closing Balance.Educates existing and new accounts on CHEP program value and CHEP pallet control, including training on myCHEP transaction reporting where necessary.Supporting Global Stock Audit Policy for Emitter and Distributor stocks and driving processes improvement solutions and controls to eliminate stock variances. Negotiates compensation for lost assets (LEN).Implements and enforces proper controls and recovery procedures.Maintains accurate and up to date account information and key contact information in Siebel including activity reporting.Escalates poor performing NCD concerns at the location and with their immediate ManagerQualifications
University / College graduate preferably in Business or LogisticsExperience
2 years Customer Service and/or Logistics experienceSkills and Knowledge
Structured, disciplined, comfortable with detail and process.Works well under pressure with multiple duties/deadlines, excellent time/task mgt.Strong interpersonal and influencing skills.Strong / confident to manage challenging underperforming accounts.Languages
Essential
English
Desirable
French
Gère la configuration des comptes existants et nouveaux pour les comptes de niveau 3 et 4.Améliore la productivité des actifs dans un territoire mesurée par le temps de cycle, le% FTR et le solde de clôture.Former les comptes existants et nouveaux sur la valeur du programme CHEP et le contrôle des palettes CHEP, y compris la formation sur la déclaration des transactions myCHEP au besoin.Soutenir la politique mondiale d'audit des stocks des émetteurs et des distributeurs et mettre en place des solutions et des contrôles d'amélioration des processus pour éliminer les écarts de stock. Négocie l'indemnisation pour les pertes d'avoirs.Mettre en œuvre et appliquer les contrôles et les procédures de rétablissement appropriés.Conserve des renseignements précis et à jour sur les comptes et les coordonnées clés dans Siebel, y compris les rapports d'activité.Faire remonter les préoccupations relatives aux MNT de mauvais rendement à l'endroit et auprès de son gestionnaire immédiatQualifications requises
Diplômé universitaire / collégial de préférence en commerce ou en logistiqueExpérience
2 ans d'expérience en service à la clientèle et/ou en logistiqueCompétences et connaissances
Structuré, discipliné, à l'aise avec les détails et les processus.Travaille bien sous pression avec plusieurs tâches/délais, excellent temps / gestion des tâches.Solides compétences interpersonnelles et d'influence.Solide / confiant pour gérer des comptes sous-performants difficiles.Langues
Essentiel
Anglais
Souhaitable
Français
Position Purpose
This position implements the Asset Management strategy with the objective to maximize asset productivity, asset recovery, and deliver CHEP’s value proposition to distributor customers on a cost effective basis.Working within a defined territory managing distributor customer accounts, this position controls and recovers CHEP equipment from key NCD’s, PD’s, CD’s and other non-CHEP locations.This position provides leadership on Asset Recovery initiatives and interfaces cross-functionally to ensure best practices are being followed.Major/Key Accountabilities
Manages existing and new account setup for Tier 3 and 4 accounts.Improves asset productivity within a territory as measured by Cycle Time, FTR% and Closing Balance.Educates existing and new accounts on CHEP program value and CHEP pallet control, including training on myCHEP transaction reporting where necessary.Supporting Global Stock Audit Policy for Emitter and Distributor stocks and driving processes improvement solutions and controls to eliminate stock variances. Negotiates compensation for lost assets (LEN).Implements and enforces proper controls and recovery procedures.Maintains accurate and up to date account information and key contact information in Siebel including activity reporting.Escalates poor performing NCD concerns at the location and with their immediate ManagerQualifications
University / College graduate preferably in Business or LogisticsExperience
2 years Customer Service and/or Logistics experienceSkills and Knowledge
Structured, disciplined, comfortable with detail and process.Works well under pressure with multiple duties/deadlines, excellent time/task mgt.Strong interpersonal and influencing skills.Strong / confident to manage challenging underperforming accounts.Languages
Essential
English
Desirable
French
Gère la configuration des comptes existants et nouveaux pour les comptes de niveau 3 et 4.Améliore la productivité des actifs dans un territoire mesurée par le temps de cycle, le% FTR et le solde de clôture.Former les comptes existants et nouveaux sur la valeur du programme CHEP et le contrôle des palettes CHEP, y compris la formation sur la déclaration des transactions myCHEP au besoin.Soutenir la politique mondiale d'audit des stocks des émetteurs et des distributeurs et mettre en place des solutions et des contrôles d'amélioration des processus pour éliminer les écarts de stock. Négocie l'indemnisation pour les pertes d'avoirs.Mettre en œuvre et appliquer les contrôles et les procédures de rétablissement appropriés.Conserve des renseignements précis et à jour sur les comptes et les coordonnées clés dans Siebel, y compris les rapports d'activité.Faire remonter les préoccupations relatives aux MNT de mauvais rendement à l'endroit et auprès de son gestionnaire immédiatQualifications requises
Diplômé universitaire / collégial de préférence en commerce ou en logistiqueExpérience
2 ans d'expérience en service à la clientèle et/ou en logistiqueCompétences et connaissances
Structuré, discipliné, à l'aise avec les détails et les processus.Travaille bien sous pression avec plusieurs tâches/délais, excellent temps / gestion des tâches.Solides compétences interpersonnelles et d'influence.Solide / confiant pour gérer des comptes sous-performants difficiles.Langues
Essentiel
Anglais
Souhaitable
Français
Remote TypeHybrid RemoteSkills to succeed in the roleActive Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem SolvingWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.