Asset Management is a leading investment manager of choice for institutions, financial intermediaries and individual investors, worldwide. The Process Re-Engineering team is part of the Global Investment Management Client Service group within JPMorgan Asset Management.

Job Description

As a Product Manager focused on process re-engineering within our Alternatives business, you will leverage your analytical expertise and deep industry knowledge to drive strategic transformation initiatives. You will collaborate closely with stakeholders, designers, technologists, and external partners to develop a standardized, integrated operating model. Your role will involve extensive stakeholder management, technical acumen, and the development of detailed data and functional requirements.

Job Responsibilities:

Lead the development and execution of an integrated operating model that aligns with the organization's long-term goals. Build and maintain strong relationships with key stakeholders, including senior leadership and teams across the Alternatives business, Client Service, and Marketing along with external parties, to foster effective communication, collaboration and drive successful implementation of process improvements. Communicate changes effectively to all stakeholders, addressing concerns and ensuring alignment with organizational objectives. Conduct thorough analysis of current processes to identify areas for improvement and innovation. Develop and document detailed data and functional requirements to support process changes. Conduct comprehensive market and competitive analysis to inform strategic decisions and identify opportunities for innovation. Develop and present strategic recommendations to senior leadership, supported by robust data analysis and business insights. Leverage technical expertise to seamlessly integrate new processes with existing systems and technologies. Monitor and evaluate the impact of changes, making adjustments as necessary to achieve desired outcomes. Establish key performance indicators (KPIs) to measure the success of the integrated operating model and Implement change management strategies to ensure smooth adoption of the new operating model across the organization.

Required Qualifications, Capabilities, and Skills:

Extensive experience in process redesign and implementation to drive measurable business scale in functions such as Client Service or Alternatives across multiple jurisdictions. Proven track record in integrating businesses onto a common process and platform, with a deep understanding of the client lifecycle. Strong leadership skills in strategic change management and process re-engineering, particularly in technology-driven projects. Ability to build and influence relationships with colleagues, business leaders, and functional partners, with a consultative approach to understanding and anticipating business partner needs. Highly motivated with strong people management, problem-solving, and transformation skills. Excellent interpersonal and communication abilities, with strong documentation, analytical, and reasoning skills. Inherent curiosity about user behavior and the ability to articulate insights effectively.

Preferred Qualifications, Capabilities, and Skills:

Experience delivering transformational solutions for Alternatives and/or Client Service organizations.