As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. In support of operational excellence, we play a key role in meeting our client commitments and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape. Our people-first culture underpins everything that we do. Here, you’ll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.

As an Associate in the Control Management team, you will be part of an agile, future focused, and collaborative team. On any day of the week, you might assess the operational strengths and vulnerabilities involved in a recent acquisition, design enhancements to our business platform to support new and existing products, develop an advanced technology solution built with machine learning to drive process improvement, or proactively identify and respond to high profile issues or emerging risks of utmost importance to C-suite level executives. You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of assets management activities require engagement with cross-disciplinary teams to build creative solutions. 

Job responsibilities

Monitor and assess operational risk and control environment. Assess risk to determine whether to heighten. Design control-related activities in partnership with the Business Executive, including measuring effectiveness, providing implementation support, validating controls, and evaluating based on defined triggers. Provide control-related subject matter expertise for relevant projects driven outside the organization. Administer issue/action plan end-to-end. Identify root causes and key themes/trends to address issues broadly. Develop action plans and validate their execution. Identify meaningful metrics to inform on the health of the operational risk and control environment. Escalate breaches/issues based on key reporting indicators. Facilitate control committees and forums.

Required qualifications, capabilities, and skills

Bachelor’s degree or equivalent experience required Exceptional critical thinking, project management, analytical and communication skills (i.e. communicate effectively at all levels of the organization) Ability to directly address conflicts and escalate issues where appropriate Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate controls with business partners Fluent in both written and verbal English and Chinese required. 

Preferred qualifications, capabilities, and skills

Professional license: SITCA License is a plus An understanding of Asset Management businesses, products and client services is preferable 5+ years of relevant experience in control management, Legal and Compliance, or operational risk management preferred