The Client Skills Training Team’s vision is to create the most productive, trusted, and integrated client teams in the industry. We support a world class business within JPMorgan Asset Management.
Job summary:
As the Asset Management Client Skills Training Facilitation and Training Associate on the Asset Management Client Skills Training team you will be responsible for developing, designing, and delivering a suite of training programs. You will have a passion for helping professionals become more productive and trusted Client-facing professionals is paramount. The Asset Management Client Skills team covers Client Advisors, Investment Specialists, and Client Service teams within J.P. Morgan Asset Management Business.
Job responsibilities:
5+ years work experience; coaching certification, development background, and/or experience in Asset or Wealth Management business Engage business stakeholders and practice partners to shape core content, assessments, exercises, and workshops Ensure content helps Client Advisor, Investment Specialist and Client Servicing team more confidently engage with our clients and prospects Coach content creators on presentation relevance and impact Host and deliver training workshops for new and existing advisors Define and measure key metrics to help assess impact and success of new initiatives Work with global partners while providing a regional lens to ensure regional needs are well represented and understoodRequired qualifications, capabilities and skills:
Ability to think creatively and strategically to develop and implement new initiatives Ability to establish and maintain strong relationships with key stakeholders Strong project management skills; robust organization, attention to detail and time management skills in a multicultural and international environment Ability to effectively manage competing priorities in a fast paced environment Ability to effectively partner with global teams Complex problem solving skills Ability to work both independently and collaborativelyPreferred qualifications, capabilities and skills:
B.A. degree in related field; advanced degree desirable Excellent verbal and written communication skills to articulate team's vision and strategy Strong commercial orientation and first hand client-facing experience required; sales or business role experience is strongly preferred Solution-oriented with strong interpersonal, consultative, communication, presentation and facilitation skills is preferred