POSITION SUMMARY:
The Asset Protection Coordinator position at Bass Pro Shops will maintain and monitor all asset protection, security, compliance, and safety related functions within a facility. The mission of the Asset Protection team is aimed at reducing shrink, maintaining accurate inventory, maintaining compliance, and ensuring a safe and secure environment for our employees and customers.
ESSENTIAL FUNCTIONS:
Facilitates training and continued development for all Outfitters on all shrink, safety, and security related functions within a store.
Cascades as appropriate, all Asset Protection related directives and initiatives to store leadership and other Outfitters as required.
Demonstrates exceptional customer service during times where a customer or outfitter may appear in need or if acting in a suspicious manner.
Monitors vehicles and parking lots to ensure a safe and secure environment for our outfitters, customers, or vendors.
Performs greeter functions at exit doors to ensure merchandise protection tools have been removed and product has been paid for when appropriate.
Performs, aids with, and trains outfitters on cycle counts to ensure appropriate accountability of inventory and investigate potential causes if/when discrepancies occur.
Confirms all over/short shipments are investigated and resolved between DC and Store.
Identifies root causes of shrink through analyzing cycle counts, trailer audits, known loss, and vendor compliance opportunities or other exception reporting.
Provides leadership with shrink visibility to cycle count initiatives, audits, or inventories monthly.
Encourages a strong level of commitment to asset protection programs with all outfitters and vendors.
Conducts known loss investigations and exception report reviews.
Leads Investigations for criminal activity, policy violations, illicit behavior, workplace accidents, workplace violence and instances of operational or nefarious loss.
Monitors criminal cases, appear in court, and testify as warranted.
Conducts information gathering and integrity interviews as assigned or authorized.
Monitors or consults on compliance conditions related to our Firearms processes, procedures, and policies.
Ensures all asset protection and security related systems are maintained & working appropriately.
Assists other stores or perform additional duties as delegated by Market AP Manager or Regional AP Manager.
Identifies, follows up, and resolves security, safety, environmental and regulatory issues proactively or as assigned by supervisor or in coordination with the GM and facility management team.
Conducts apprehensions for suspected shoplifting if/when authorized and trained according to company policy and procedures.
Assists Store or Distribution Center leadership by promoting safety programs to ensure a safe work environment, support safe work procedures, participate on safety committee.
Monitors and maintains all physical security and merchandise protection standards within the store.
Prepares detailed and accurate reports in a timely manner.
Requires regular and prompt attendance as scheduled.
Must possess or be able to obtain any/all certifications/licenses required by applicable law.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or Equivalent
Preferred Degree: Bachelor’s Degree in Criminal Justice, Security Management, or related field from an accredited institution
Preferred Certificate(s) or License(s): National certified training program (Wicklander-Zuwalski or Reed training), Certified Forensic Interviewer (CFI), Loss Prevention Certified/Qualified (LPC/LPQ), etc.
Experience: Three plus years of experience in security, asset protection, and safety.
KNOWLEDGE, SKILLS, AND ABILITY:
Demonstrated experience conducting criminal or internal or related investigations
Experience in using physical security systems (CCTV, EAS, etc.)
Experience conducting quality reviews/audits
Current AHA First Aid/CPR/AED certification is preferred
TRAVEL REQUIREMENTS:
Less than 25%
PHYSICAL REQUIREMENTS:
Regularly performs computer work, walks, stands, and lifts up to 50lbs.
Occasionally sits.
INDEPENDENT JUDGEMENT:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.