POSITION PURPOSE:
Provide positive, proactive leadership and instruction in security/asset protection/loss prevention. Promote loss prevention programs that foster a safe shopping and working environment for our customers and associates as well as protect company assets. This will be accomplished by preventing crime and loss to the company through policies, procedures, use of technology, strategies and training programs within the scope of Albertsons Companies core values, while working closely with operations and division level associates.
KEY ACCOUNTABILITIES:
Provide supervision to division stores Protect customers, associates and company property Promote the adherence to company policies and procedures and familiarize associates with company rules and regulations Work (partnership) with division operations and staff Monitor in-store and distribution center security programs (where applicable) and make recommendations to ensure effectives of these programs Encourage the expression of new ideas, suggestions and constructive feedback Protect company assets to include, property against theft, illegal entry and illegal activities Develop shrink reduction and awareness strategies for all division and distribution (where applicable) facilities Assign associates to tasks and supervise them in performance of work, setting goals, meeting objectives and the company's core values Monitor development and performance of division asset protection personnel Assign, assist and supervise all division investigations, both internal and external, while working closely with labor relations, human resources, and legal Investigate human resource issues, including but not limited to sexual harassment, workplace violence, wage and hour issues, etc. Report investigation findings to associate relations, human resources and legal departments for disposition Present facts at unemployment, EEOC and union hearings as appropriate Monitor the progress of loss prevention programs, safety programs (where applicable) and make recommendations to ensure effectiveness Promote the exception reporting system to ensure compliance with goals and objectives Oversee Federal wage and hour compliance Act as liaison for the following: Corporate Council, Labor Relations/Human Resources, Government Agencies, Operations, Law Enforcement, Community groups, Outside Agencies, Judicial Agencies Provide expert testimony in designated civil or criminal litigation Manage and submit required reports to corporate and division senior management Perform audits in retail stores, prepare and submit required reports for management review Ensure proper maintenance of security programs designed to protect customers, associates and company assets Ensure training programs for asset protection, security department and all other division personnel including new-hires Identify security problems and concerns in assigned locations Implements shrink reduction strategies and initiatives for targeted shrink stores Develop division short and long-range plans for security and loss protection Participate in recruitment and selection of in-store asset protection personnel, pay raises, promotions, schedules Review and evaluate work of subordinates, recommend promotions and/or salary increases Oversee asset protection employee disciplinary problemsKNOWLEDGE AND EXPERIENCE: Education Level: 2 to 4 years of experience as an Asset Protection Manager or equivalent asset protection retail experience. Skills and Experiences:
Experience Level:
College degree or equivalent work experience. Knowledge of City, County, State Penal Codes, particularly those laws related to but not limited to shoplifting, arrest, courtroom demeanor, bad check collection, etc. Possess the initiative to help create and nurture a world class loss prevention team through training programs, promotion of the department, identification of high achievers, etc. Possess the ability to motivate and work with and through others to achieve desired results. Must have the ability to represent the company's interest to outside parties General knowledge of computer applications (word, excel, e-mail) Possess good communication skills, both oral and written as well as the ability to make effective presentations before groups. Possess strong interpersonal skills to deal effectively with a wide variety of people both in person and over the telephone Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe and thorough completion of work activities. Possess ability to concentrate and deal with frequent interruptions Multitasked orientedTRAVEL REQUIREMENTS: Division-wide travel, up to 70%.
PHYSICAL ENVIRONMENT:
Most work is performed in a temperature-controlled office environment. Incumbent may sit for long periods of time at desk or computer terminal. Incumbent may use calculators, keyboards, telephone, and other office equipment during normal workday. Incumbent could spend significant time traveling throughout the division visiting retail units, attending hearings and arbitration, etc. Must have own transportation and be available for overnight travel.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.