Posting Details Working Title ASSIGNMENTS COORDINATOR Position Number 00158A Department STUDENT HOUSING Location Norfolk, VA Type of Position Classified Type of Job Full Time EEO Category C Technicians Job Description Under the general supervision of the Associate Director for Business Operations, the Assignments Coordinator is responsible for assisting in the management of housing assignments administration and functions related to occupancy management. The Assignments Coordinator will provide in-person and electronic customer service to students and parents. Type of Recruitment Knowledge, skills and abilities Basic knowledge of current administrative practices, office procedures and equipment usage. Considerable knowledge of PC-based software such as the Microsoft Office Suite, particularly Word and Excel. Excellent customer service and problem resolution skills. Excellent oral and written communications skills Excellent interpersonal relationship skills. Excellent organizational and time management skills Good keyboarding skills. Demonstrated ability to interpret and communicate policies and procedures to a diverse audience. Demonstrated ability to plan and direct the work of student workers and/or other subordinate support staff. Demonstrated ability to effectively handle single and multi-line telephone system. Demonstrated ability to alphabetize and follow oral and written instructions. Demonstrated ability to function effectively in areas of responsibility with little or no supervision. Demonstrated ability to organize and process a variety of documents and forms in a fast-paced environment with multiple priorities. Special licenses, registration or certification NONE Education or training N/A Level and type of experience Considerable experience in a position that requires frequent public interaction. Basic experience performing administrative/clerical duties involving answering phones, greeting customers, and providing information orally and in writing. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) Some experience using Banner systems. Some experience working in a university environment. Demonstrated ability to make independent decisions and work independently. Demonstrated proficiency in Microsoft Word, Excel, and Access. Some experience in Housing & Residence Life at a university or college. Some experience in StarRez Housing Software. Conditions of Employment Given the nature of the positions in Student Enrollment, Engagement & Services that provide support to student services and/or student-centered programs, the employee occupying this position may be required to work during a university closing as directed by his or her supervisor. These instances may include working from a remote location (i.e. telework, etc.). Annual Salary/Hourly Rate Salary is commensurate with education and experience and begins at $ - 32,843 Posting Detail Information Job Requisition Number S02859 Job Open To General Public Open Date 02/03/2025 Close Date 02/28/2025 Open Until Filled No Special Instructions Summary Please upload Cover Letter and Resume Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page Department Home Page Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141. Alternative Hiring Process In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information. Supplemental Questions Required fields are indicated with an asterisk (*). Applicant Documents Required Documents + Resume + Cover Letter/Letter of Application + Contact Information for Professional References Optional Documents + Yellow Layoff Form + Blue Layoff Card + AHP Letter