A Banquet Manager is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand.

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What will I be doing?

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As a Banquet Manager, you are responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. A Banquet Manager will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nManage all Banquets/Events\nMaintain exceptional levels of customer service\nEvaluate guest satisfaction levels with a focus on continuous improvement\nPropose ideas to build the range and quality of Conference and Banqueting operations\nOptimise sales and contain costs, identifying any areas for action\nMaintain good communication and work relationships in all hotel areas and with external customers and suppliers\nEnsure staffing levels meet business demands\nEnsure training is carried out on an ongoing basis\nEnsure communication meetings are conducted and post-meeting minutes generated\nManage staff performance issues in compliance with company policies and procedures\nRecruit, manage, train and develop the Banquet team\nComply with hotel security, fire regulations and all health and safety legislation\nWhat are we looking for?

A Banquet Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nStrong knowledge of hotel/leisure/service sector\nRecord of success in Conference and Banqueting operations, specifically the ability to deliver profit, control costs, and build customer loyalty\nExceptional communication skills\nExceptional leadership skills to create a winning team\nConference and Banqueting Operations experience in a managerial position in hotel/Events Centre\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\nDegree or diploma in Hotel Management or equivalent\nPassion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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