About The Role First Community Bank of Utah is seeking a full-time Assistant Branch manager at our Bountiful Branch! We are seeking a highly motivated individual with banking experience to provide solutions, maintain and deepen existing business relationships, and develop new relationships to support growth. DUTIES AND RESPONSIBILITIES: Directly supervises branch operations staff, and keeps the Branch Manager informed of branch activities, progress toward established objectives and of any significant problems. Requests assistance when necessary. Regular and predictable attendance is an essential function of this job. Fills in and performs duties in branch positions as needed. Determines work methods and flow through assigning, directing, coordinating, and reviewing tasks. Must be able to perform a wide variety of teller transactions; including but not limited to cashing checks, processing withdrawals and deposits, loan / credit card payments, change orders, and issuance of checks Conduct non-transactional requests within assigned parameters, such as customer inquiries, maintenance, Net-Teller, debit card requests, order checks, commercial credit card applications, notaries, opening / closing accounts, maintain Safe Deposit Boxes, completing consumer loan applications and follow up through funding. Have a solid understanding of bank products and services, and be able to accurately present bank products and services to current or potential customers Balance accurately and maintain cash limits of cash drawer daily Professionally answer phones within a timely manner, greeting all customers, learning their names, and resolving customer issues, providing relevant assistance and escalating as needed Responsible for complying with all applicable banking laws, regulations, company policies, procedures, management directives, security, and operational procedures Responsible for keeping all customer, employee, and bank information private and confidential, as well as being vigilant and watching for fraud that could adversely affect the bank and bank customers. Timely completion of all required compliance and security training implemented by GBCI and FCBU. Responsible for adherence to Bank Security Policy, and for reporting security risks to management ADDITIONAL RESPONSIBILITIES: Must comply with applicable laws and regulations, including but not limited to: the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Adhere to the FCBU Bank Values and Purpose Keeps management appropriately informed of area activities and of any significant problems Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect towards external customers as well as internal customers (all organization personnel). Professionally answer phones within a timely manner, greeting all customers, learning their names, discussing reasonable solutions by having a solid understanding of bank products and services, demonstrating leadership to resolve customer issues and provide relevant assistance while being courteous and respectful. Represent FCBU in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, good attendance, punctuality, flexibility, and adaptability in meeting bank and customer needs. Keep work area tidy and maintain highest integrity of sensitive information. Attends and participates in weekly or bi-weekly One-on-Ones, as well as meetings and trainings as required. Promote behaviors to support and track Key Performance Indicators About You QUALIFICATIONS: Two years banking or similar experience High School Diploma or GED Prior supervisory experience is preferred Understanding of related legal and regulatory requirements KNOWLEDGE, SKILL, ABILITY: Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers. Ability to manage fellow branch employees by directing, developing and motivating. Exceptional Customer Service is required by displaying a level or trust and diplomacy while using a pleasant tone and common courtesies. Organizational skills and abilities require multi-tasking in a fast paced and sometimes hectic environment. Strong Time Management is required. Team Leadership and Management is required in motivating and coaching team members to achieve individual and branch objectives. Knowledge of laws and regulations pertaining to banking, especially compliance, risk management, loss prevention and other bank policies and procedures. Ability to navigate various computer systems. First Community Bank of Utah will conduct a credit and background screening as a part of the pre-hire process. SCHEDULE: Monday - Friday, 8:00 am - 5:00pm WORK ENVIRONMENT: While performing the duties of this job, the employee will work primarily in an office environment with constant interaction with customers as well as within Branch assisting staff. The noise level is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation. Specific lifting abilities required by this position include lifting and or moving up-to 20 lbs. Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. What We Offer COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details! COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.