Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Business Conduct and Sales Suitability Manager - HBCN WPB NFR UTILITY - BCSS.

Principal responsibilities

Provide assurance that HSBC’s customers are treated fairly and are recommended products that are suitable for their needs and appetite for risk.Ensure that sales process and staff behavior are performed/conducted and documented in line with HSBC policies and procedures as well as being compliant with respect to both local and external regulators, current legislation, Compliance and Departmental procedures. Success in this role will be dependent on the role holder’s ability to follow the process and identify any issues related to the quality of sales including the provision of regular updates and support to management.Provide pragmatic advice to help improve sales and conduct risk models (e.g. processes, controls, governance) and implement compliance solutions, whilst facilitating the businesses to operate within the rules.Proactively manage, and escalate, risks and issues. Advise on mitigating measures and provide ongoing assessment of the sales process.Provide training and advice to frontline team in relation to improve the sales qualifications.Perform team leader responsibilities to oversight the team administration and consolidating as well as tracking team performances.