Boston, MA, USA
79 days ago
Assistant Cafe Leader
At Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet.
About the Job
A Blue Bottle Assistant Cafe Leader leads the team to consistently deliver great hospitality and coffee experiences, while ensuring accountability for cafe standards and business goals.
The Assistant Cafe Leader supports the Cafe Leader in managing ordering, inventory levels, and workflow to optimize the financial and operational success of their cafe. They are also invested in the training and development of their teammates and support a strong learning environment in the cafe, focusing on hospitality, product quality, and team development. To put it succinctly - they help bring out the best in their Team, their Guests, and their Business. 
Our Assistant Cafe Leaders inspire our teams by living out our Guiding Principles—Welcome and Care for All, Raise the Bar, Build for Tomorrow, Simplify and Go, Grow Together—every day. They invite our team members, vendors, and guests to create community through coffee.You Will:Partner closely with the Cafe Leader to launch and drive all cafe and company initiatives Support all training, learning, and development activities for new and current team members Partner with the Cafe Leader to review financial reporting, identifying and driving changes needed to improve financial performance and business sustainabilityPlace orders to keep optimal inventory levels of coffee, culinary items, and other supplies, ensuring that we are always able to meet the requests of our guests while minimizing wasteCommunicate our company values for a sustainable future to team members and inspire them to help Blue Bottle achieve our company-wide sustainability goals Lead your shift by ensuring the right people are in the right places and that the team is giving exceptional hospitality and executing every beverage and food item according to Blue Bottle standardsGuide completion of operational tasks and adherence to Blue Bottle standards and safety guidelinesProvide timely and consistent feedback to your team to inspire continuous improvement in workflow, hospitality, and product qualityPrepare delicious beverages and food to quality standardsPromote a safe and respectful working environmentUphold and follow all health, food safety, and safety guidelinesYou Are:A leader who loves coaching others and is patient and adaptive in helping learners of different styles and backgrounds succeedSomeone who raises the bar and sets a high standard for themselves and othersA superb communicator who imparts information effectively and delivers constructive feedback in a way that is effective and kindSomeone who demonstrates sound judgment and decision-making skills; faces difficult situations with an open and positive attitude toward problem solvingA collaborator who knows what obstacles to remove to simplify processes and get work accomplished; you stay nimble, communicate clearly, and show a bias towards actionDedicated to your team and your guests—you understand and value empathy and use it to guide interactions on and off the jobPassionate about the planet and creating a sustainable future for our people, the company, and our planet.Eligible to work in the United States and 18 years of age or olderYou Have:1 year working in a leadership role or experience leading a team, with a strong preference for coffee, food, and beverageCompleted Blue Bottle’s Barista Essentials training and validation program or will complete it within 90 days post-hire Existing Food Safety Certification required for the state you will be working in and your specific role or will obtain it within 30 days post-hire Familiarity with online collaboration and organization tools including Google DocsA flexible schedule and are available to work mornings, evenings, weekends and holidaysA Few Benefits We Offer:Comprehensive Health, dental, and vision coverage for eligible employees starting on your first dayBest-in-class coffee training and continuing educationFree membership into Specialty Coffee Association of America and discounts on events (including Expos and Championships)401(k) planPaid time off & paid volunteer hours50% discount on all products, both online and in-cafe. This includes food, beverages, whole bean coffee, and merchandise.2 free drinks during shifts for cafe team membersFlexible spending account & commuter benefitsEmployee Assistance ProgramCompensation:$20.50 per hour + tips averaging approximately $6.00-$8.00 dollars per shift hourCafe Incentive ProgramOur Assistant Cafe Leader position is a dynamic one! Below we’ve mapped out the physical demands that are essential to the role:Ability to stand and walk for long periods of time. You’re on your feet the majority of the day, whether you are standing behind bar pulling shots or walking the cafe floorUse of hands to reach, grip, turn and perform precision work. You’re using your hands to operate beautiful espresso machines, pour delicious pour overs, and operate the register (among other responsibilities)As needed squat, bend, twist and reach for items below waist level or above shoulders. For example, you may have to bend down or reach up  to grab  cups, lids and towelsAbility to lift, push/pull, carry and/or move up to 50 pounds. For example, you’ll be handling bags of coffee beans, coffee kegs, crates of milk, tub of dishes and trash binsAs needed climb ladders, stairs, ramps and uneven floor and/or surfaces. For example, climb on a step stool to change menu slacks, go up and down stairs and ramps to storage areasAbility to smell and taste. You’re tasting and smelling coffee and food, helping ensure quality control for each cup and plateAbility to listen and speak. You’re listening and speaking with our guests to take and fill orders, and guide and create experiences$20.50 - $20.50 an hourBlue Bottle is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business’s needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace.
We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job.  We also provide reasonable religious accommodations to applicants/employees to allow them to practice their bona fide religious beliefs.  To request an accommodation, contact your People Partner.
We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety, or morale, or if doing so could create conflicts of interest.
We will consider employment qualified applicants with arrest and conviction records.
We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed the Form I-9.
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