Assistant Chief Officer, Facility Operations Job ID: 10268 Business Unit: New York City Transit Location: Brooklyn, NY, United States Regular/Temporary: Regular Department: Operations Support/Admin Date Posted: Jan 28, 2025 Description JOB INFORMATION (10268) Title: Assistant Chief Officer, Facility Operations First Date of Posting: 01/28/025 Last Date of Filing: 02/16/2025 Authority: TA Department: Subways Division/Unit: Facilities Reports to: Vice President of Facilities Work Location: 38th Street, Brooklyn. Hours of Work: Managerial COMPENSATION: $ $180,387 - $189,144/ (EXE/1192 Hay Points) RESPONSIBILITIES: The Division of Facilities is seeking a candidate to provide executive leadership to the Facility Operations team by capitalizing on industry best practices in mechanical, electrical, and plumbing maintenance to ensure that all NYCT’s Non-Station Facilities are in a state of good repair. This includes but not limited to the following: + Lead day to day activities of in-house and external trades staff to improve employee environment and implement the best industry practices to maintain these assets in a state of good repair. + Develop and deploy teams of both internal and external resources to improve operating conditions of NYCT employees and implement standard building operating procedures across the portfolio. + Deploy world class preventive maintenance procedures for the portfolio ensuring that all inspections are documented, and critical issues responded to immediately. + Responsible for the development/enhancement of the work order system tracking response time, developing KPIs and holding staff accountable for year over year performance improvements. + Oversee the inspection, maintenance, and operation of all fire suppression systems for all the Department of Subways Assets. + Oversee the inspection, maintenance, and operation of all HVAC systems for all the Department of Subways Assets. + Review and make recommendations to improve existing polices, practices and procedures to continually improve the employee experience, worker productivity, and maintain state of good repair. + Develop, monitor and manage the facilities operations maintenance budget of personnel, overtime and non-personnel expenses within budgetary constraints to support projects and campaigns. + Responds to emergencies on 24/7 basis and provide leadership to the team throughout all emergency situations and develops action plans to provide for a rapid response to natural disasters, shorten recovery time and limit impact on employees. EDUCATION AND EXPERIENCE: A baccalaureate degree in Engineering, Business Administration, and twelve (12) years of satisfactory full-time professional experience, ten (10) years of which must have been in a managerial or supervisory capacity; -OR A satisfactory equivalent of education and experience. DESIRED SKILLS: • In depth knowledge of facility operations preferably in the Transportation Sector. Must have knowledge of engineering and architectural practices, construction techniques, and practice, and experience working in a heavily unionized environment • Leadership and exception problem-solving skills and the ability to be proactive in addressing potential areas of concerns prior to them impacting the customer ridership experience • Extensive experience in developing and implement preventative maintenance programs within budgetary and personnel constraints • Expertise in customer service best practices including the ability to respond to emergencies on a 24/7 basis SELECTION METHOD Based on evaluation of education, skills, experience, and interview OTHER INFORMATION Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”) EQUAL EMPLOYMENT OPPORTUNITY MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply