The CM (Collaborative Manufacturing) Operations team is a team that will work closely with all assigned CM’s, Procurement, Quality and Planning with the intent to drive high-level performance. This includes managing CM capacity, improving schedule attainment and output reliability, capturing losses, and developing improvement plans to narrow gaps. CMs are crucial partners for delivery of unique products, and in supporting resilience and supply in complement to the Unilever factory network. The CM operations team will also understand CM technology and capabilities to develop a robust strategy for CM utilization as part of the broader Supply Chain.
Who You Are & What You’ll Do:Develop a thorough understanding of the Foods CM network, including technology, capacity, run rates, quality performance, and attainment historyUnderstand and improve the ways of working between Planning, Procurement and CMsUnderstand Foods businesses metrics and priorities in collaboration with planning teamsWorking with the CM Ops Associate Director, build relationships with CM leaders and teams, holding them accountable on executionEstablish weekly reporting, loss identification and cadence of meetings with CMsMonitor and manage operational performance of multiple CMs in collaboration with cross functional teamsMonitor quality performance in partnership with internal quality colleaguesPerform CM site visits focused on quality, performance, and risk identificationDevelop strategies to maximize weekly IC attainmentSupport delivery of Foods service and inventory targetsParticipate in and drive continuous improvement ways of working projectsIdentify and drive value delivery projectsWork with senior leaders in Unilever and CMs, leading supply review sessions, holding CMs accountable and leading projects
What You'll Need To SucceedUniversity degree – any disciplineA minimum of 5 years experience in an operations-based environmentDemand Planning, Supply Planning, Customer Service or Sales Planning or other relevant functional business experience in planning, finance or supply chain with a proven track record of strategic analysis, lateral thinking, business process improvement and virtual team leadershipAlliance and relationship management with CMs or suppliers and internal customers to deliver value into the businessSelf-starter and self directed, working in an agile environment, being the face of the company to external partnersDemonstrated ability to monitor what is happening both internally and externally and take decisive action to create new growth opportunities for tomorrow, staying ahead of the game, maximizing growth opportunities for the businessAction orientation to implement, monitor, and follow-up of operational performance, improvements projects through measurable KPIsDemonstrated ability to work co-operatively with other teams to achieve shared goals, ability to hold teams and peers accountable for delivering resultsSkilled in project managementBasic appreciation of all supply chain general / cross-functional professional skills and curious to learn morePreferably experienced in using SAP and possessing strong Excel skillsTravel within North America
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