Houston, TX, 77007, USA
17 days ago
Assistant Community Manager (Multifamily)
Lion Real Estate Group is seeking an experienced Assistant Community Manager to our upcoming acquisition of a 241-unit multifamily apartment community located in Houston, Texas.  (Recruiters/Agencies: Please do not respond to this ad.) Lion Real Estate Group, established in 2007 by Jeff Weller and Mory Barak, is a US-based investment firm with a niche focus on acquiring B/C multifamily assets in the Sun Belt states. The co-founders have completed $2.5 billion of real estate transactions and have office locations in Dallas, TX (headquarters), Los Angeles, CA and Nashville, TN. The firm currently owns and operates over 6,500 units across twenty-eight multifamily properties located in the Los Angeles, Nashville, Dallas, Austin, Houston, Atlanta, and Charlotte markets. Lion Real Estate Group - BENEFITS OFFERED: + Medical Insurance (77% of employee/dependent premium paid by Lion) + Dental Insurance (99% of employee premium paid by Lion) + Vision Insurance (99% of employee premium paid by Lion) + Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance + Third-Party Dedicated Benefits Concierge (TouchCare) + 401(k) Retirement Savings Plan (6% Company Match) + Paid Time Off Policies: + Vacation + Sick Leave + Bereavement Leave + Holidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day) + Paid Parental Leave + Employee Assistance Program + Volunteering Program including VTO + Perks and Rewards Program Assistant Community Manager - JOB PURPOSE: Works closely with community manager, residents, and others to assist in overseeing all aspects of a community’s daily operations. This role requires regular communication with residents to ensure on-time rent payments and proper adherence to lease agreements and is responsible for the accurate and timely completion of administrative processes and reports. Assistant Community Manager - ESSENTIAL FUNCTIONS: + Assists Community Manager in ensuring and maintaining accurate, up-to-date records (including rent rolls, delinquency reports, rental status, move in & move out schedule, etc.), entering data into Yardi system, and submitting reports on timely basis + Assist supervisor in day-to-day operations at the assigned community + Maintains day-to-day communications with Supervisor + Reviews move-in, move out, and renewal documents and files for accuracy and compliance with company and government policies and ensures it is entered timely into Yardi + Ensures residents files are properly maintained + Ensures accuracy of all reports and ledgers in Yardi + Assists with various daily and month-end reports including collection of rent, administration of late fees, and delinquency + Maintains minimal delinquency rate at the community through timely collection of rent and fees + Ensures outstanding resident balances are monitored and collected and that new cases are sent to collections agency in a timely fashion + Ensures timely submission of resident notices (3-day, legal, delinquency, small balance, etc.) + Ensures rent increases are being administered accurately and timely per property budgets + Oversees timely enforcement of evictions + Assists with monitoring resident satisfaction through follow-up calls, emails, or meetings to ensure a positive living experience + Processes receivables in Yardi and with bank in timely fashion while verifying accuracy of all deposits + Exercises sound judgment regarding community expenditures while maintaining knowledge of the best supplier partner for cost, quality, and service + Helps to ensure the physical well-being and curb appeal of the apartment community. + Establishes and maintains the best possible occupancy of the apartment community and lease apartments as needed + Shows and demonstrates available apartments, including Open Houses, during business hours and weekends as needed (Saturdays only) + Assists in eliminating lost revenues due to vacancies by executing timely turnover and adhering to traditional and creative marketing protocols to lease apartments + Maintains annual fair housing certification (via Gracehill) + Oversees the community in the absence of the Community Manager + Maintains regular and consistent attendance according to required work schedule decided by the Company + Provides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all times Assistant Community Manager - REQUIRED SKILLS/ABILITIES + Excellent verbal and written communication skills. (English) + Excellent interpersonal and customer service skills. + Excellent organizational skills and attention to detail. + Excellent time management skills with a proven ability to meet deadlines. + Strong analytical and problem-solving skills. + Team player with excellent leadership skills + Ability to work independently, prioritize duties, manage time efficiently, and multi-task. + Ability to function well in a high-paced and at times stressful environment. + Proficient with Microsoft Office Suite or related software + Proficient with Yardi or similar property management software Assistant Community Manager - EDUCATION & EXPERIENCE: + High School Diploma or equivalent + 1+ years multifamily property management experience + Prior experience in Assistant Community Manager role highly preferred + Must have valid driver’s license *Posted pay range is negotiable. Powered by JazzHR
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