WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - Here it’s all about growth and working in a sustainable way. We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased, healthy and responsive space for all team members. This is what makes Hilton Reading the perfect choice for the next step in your career. Here, we’re committed on delivering exceptional guest experiences and unconditioned talent development through innovation and creative thinking

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A WORLD OF REWARDS

\n\nYearly Salary of up to £29,000 plus service charge\nSmart uniform provided and laundered\nFree and healthy meals when on duty\nGrow your Career!\nPersonal Development programmes designed to support you at every step of your career \nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nHigh street discounts: with Perks at Work\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nDiscounted dental and health cover\nFree Parking\nModern and inclusive Team Member’s areas\n\n

 

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A Conference and Events Assistant Manager is responsible for assisting with managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimising sales and ensuring targets are met.

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What will I be doing?

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As a Conference and Events Assistant Manager you are responsible for assisting with managing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Events Assistant Manager will also be required to optimise sales and provide leadership to the team to ensure targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nAssist in managing all Conference and Banqueting operations\nMaintain exceptional levels of customer service\nEnsure compliance of brand standards\nEvaluate guest satisfaction levels with a focus on continuous improvement\nAware of trends and propose ideas to build the range and quality of Conference and Banquet\nOptimise sales and contain costs, identifying any areas for action\nSet achievable budgets and other short- and long-term functional goals\nProvide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development\nMaintain good communication and work relationships in all hotel areas and with external customers and suppliers\nEnsure staffing levels cover business demands\nEnsure that training is carried out on an ongoing basis\nEnsure communication meetings are conducted and post-meeting minutes generated\nManage staff performance issues in compliance with company policies and procedures\nRecruit, manage, train and develop the Front Office team\nAssist other departments wherever necessary\n\n

 What are we looking for?

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A Conference and Events Assistant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nStrong knowledge of hotel/leisure/service sector\nRecord of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty\nExceptional communication skills\nExceptional leadership skills to create a winning team\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nConference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar\n\n

 

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EVERY JOB MAKES THE STAY.

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At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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