Assistant Customer Manager: Retail
Tiger Brands
THE JOB AT A GLANCE
You will work closely with the Channel Manager to implement Customer strategy and activity plans for retail customers, thereby growing Tiger brands in line with set objectives. This will include analysing customer performance, identifying growth opportunities, assisting in the achievement of volume and profitability targets with the customer account on a and to ensure implementation of the agreed Activity Plan / Promotional Grid.
WHAT YOU’LL BRING TO THE TABLE
Key Attributes and Competencies
Analytical skills – with the ability to create data models and to run and interpret customer-related analysis and make recommendationsPrecision – Understanding written meaning and reasoning logically with data is essential at a moderate complexity level. Aptitude for statistics and figures. Decision making based on supporting dataSuperior communication skills – with an ability to visualise and communicate analysis results to the needs and skills of the respective recipientEstablish, negotiate and communicate Business Initiatives
Experience
Essential skills and qualifications
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WHAT YOU WILL DO
Gather, process and analyse Customer sales and category dataInterpret data, formulate insights and share with customer teamPrepare monthly/quarterly Customer ReviewsMonitor the execution of agreed Promotional PlanMonitor Competitor ActivityManage allocated Customer Accounts, by building relationships, developing suitable proposals, and achieving sales, volume, profitability and market share targets
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