Department

ARD Digital Communications

About the Department

Alumni Relations and Development (ARD) engages alumni (~220k), current students, parents and friends of the University through intellectual, professional and social activities on campus, around the world and online. ARD raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute.

The Alumni Relations and Development Digital Communications team is responsible for digital marketing deliverables such as email, websites, web forms, online giving and social media. The team collaborates with design and editorial teams as well as program managers to develop and deploy digital marketing communications.

Job Summary

This role plans, prepares and disseminates information designed to keep the public informed of the University's perspectives, programs, and accomplishments. Work is performed with a moderate level of guidance, and typically includes marketing, press relations, creative editorial and design services, and internal communications. The position uses specialized knowledge and breadth of expertise to plan, develop, and implement the strategic and tactical marketing plans for ARD alumni and donor engagement programs.

Responsibilities

Recommends and implements strategies to achieve social media marketing goals for assigned programs or services.Provides expertise in marketing communications strategy, including developing social media strategies.Manages the day-to-day moderation and content curation of all UChicago Alumni-branded social channels, including creation and maintenance of a social media editorial calendar that advances the goals of alumni programs and initiatives, along with University news and events for relevant audiences.Maintains relationships with cross-campus social media partners to coordinate social communications efforts.  Participates in campus communicators and UChicago Social campus groups.Social media resource on ARD Communications marketing projects, which includes collaborating with design and editorial teams on the planning, creation, development, and reporting on social media campaigns.Reviews and updates marketing infrastructure, including database systems, intranet, and external websites.Conducts market research, analyzes results, and develops market strategies based on findings.Seeks opportunities for professional development that will enhance job performance including attending webinars, seminars, building networks within the University and with colleagues at peer institutions.Accomplishes assigned duties through two or more of the following: written communications; visual/graphic media, which may include Web site development and maintenance; speeches and personal contact. The incumbent is still acquiring higher-level knowledge and skills.Solves a range of straightforward problems, as work assignments are difficult and broad in nature, usually requiring originality and ingenuity.Continues to build higher level knowledge of the University, processes and customers.Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

---

Preferred Qualifications

Education:

Bachelor’s degree.Advanced degree.

Experience:

Minimum two years of professional work experience in nonprofit management, development, alumni relations, marketing, public relations, sales or similar professional work.Professional work experience in social media marketing.Professional work experience in online engagement such as email marketing, online community development, web content management.Background with data analysis and communicating complex topics to non-technical people.Customer service or vendor relationship experience.

Technical Skills or Knowledge:

Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including the University's donor relationship management system and the Microsoft Office Suite.

Preferred Competencies

Manage confidential information with discretion and tact.Act with integrity, professionalism, and confidentiality.Work collegially and collaboratively in a team setting.Prioritize multiple projects and independently follow through with detail.Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively.Self-motivated and take initiative.

Working Conditions

This position has a hybrid work schedule which includes weekly in office presence.Standard office environment.Travel to campus and/or non-campus locations for University business.Work evenings and weekends as needed.This position is located in Hyde Park at 5235 South Harper Court.

Application Documents

Resume/CV (required)Cover Letter, addressed to Hiring Committee (preferred)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Communications

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Pay Rate Type

Salary

​
FLSA Status

Exempt

​
Pay Range

$63,750.00 - $75,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement
 

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.