ESSENTIAL FUNCTIONS: 

Lead and unite the Admissions Department into an integrated team. Execute the business development and marketing department's strategic plan for admissions and client referrals. Address quality management issues in crisis triage, evaluation, intake, and admissions. Assign evaluations, intakes, and admissions based on requests and hospital census. Oversee quality assurance and improvement programs for admission services. Conduct follow-up communication and provide recommendations to organizational leadership. Deliver orientation, in-service, and continuing education for department staff. Act as a clinical liaison with referral sources. Enhance departmental efficiency and quality, setting and achieving goals. Ensure compliance with new laws and regulations. Train and supervise staff. Plan, assign, and supervise duties for patient safety and department efficiency on assigned shifts. Prioritize potential admissions based on patient needs and facility capacity. Apply clinical assessment, diagnoses, and interventions as necessary. Provide guidance, encourage teamwork, and build trust among team members. Maintain EMTALA logs, if applicable. Serve as a preceptor for new admission team employees. Maintain a positive and empathetic attitude towards customers, resolving complaints and prioritizing patient safety

 

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: 

​Bachelor’s degree in a social services field is required.  ​Master’s degree in a social services field or RN preferred.   ​Two or more years’ experience in a healthcare admissions role is preferred. 

​LICENSES/DESIGNATIONS/CERTIFICATIONS:  

Master's Degree in Counseling, Psychology, Social Work , or Human Services related field Required Licenses (LPC, LCPC, LSW, LCSW) within 6 months to 1 year Good organization skills, attention to detail, excellent oral and verbal communication skills  ​CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).