Posting Details Job Title Assistant Director of Enrollment, Tours Department ADMISSIONS Position Number FP318A Location Norfolk, VA Job Summary Old Dominion University’s Assistant Director of Enrollment, Tours is responsible for creating and delivering a personalized and seamless engagement journey for all students, whether prospective or current, at ODU . This position plays a pivotal role in driving enrollment efforts and enhancing student experiences through the development, coordination, and evaluation of campus tour programs. Additionally, the Assistant Director provides mentorship and professional development to student staff to ensure an exceptional visitor experience. This role will contribute to the implementation of the university’s strategic objectives and align tour initiatives with enrollment goals. Position Type FullTime Type of Recruitment General Public Minimum Qualifications + Master’s degree in a related field required. A bachelor’s degree in a related field with experience and training equivalent to a Master’s degree in a related field of study may be substituted + Considerable knowledge of Microsoft packages. + Strong leadership skills encompassing the ability to remain flexible, diplomatic, and able to work independently in a team environment. + Strong public speaking and communication skills, both written and verbal. + Demonstrated ability to effectively manage projects and multiple ongoing tasks. + Strong analytical abilities and demonstrated ability meeting deadlines. + Demonstrated ability to maintain a high level of self-motivation while providing excellent customer service. + Valid Driver’s License with acceptable driving record. + Some prior experience working in higher education admissions, student affairs, or closely related area. + Some supervisory experience. Preferred Qualifications + Some prior experience in campus visit and/or admissions is preferred. + Ability to speak a foreign language preferred. + Familiarity with using a CRM is preferred. Conditions of Employment Job Open Date 10/31/2024 Open Until Filled Yes Application Review Date 11/19/2024 Job Close Date Special Instructions to Applicants / Additional Materials Required Criminal Background Check The final candidate is required to complete a criminal history check. Department Information Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information. ODU Statement Old Dominion University, located in Norfolk, is Virginia’s forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia’s economy. Applicant Documents Required Documents + Resume + Cover Letter/Letter of Application Optional Documents + Recommendation/Reference Letter 1 + Recommendation/Reference Letter 2 + Recommendation/Reference Letter 3 Supplemental Questions Required fields are indicated with an asterisk (*).