Assistant Director of Entertainment and Leisure Sales
Rosewood Hotels and Resorts
Job Description
We are currently looking for an Assistant Director of Entertainment and Leisure Sales to join our Sales team at Rosewood London. Our Assistant Director of Entertainment and Leisure Sales is appointed to manage the transient and groups for the leisure and Entertainment segments, focused on building relations with industry stakeholders and driving revenues. The Assistant Director of Entertainment and Leisure Sales will be working with the Head of Entertainment to reach the annual sales targets.
Key expectations of this role areImplement all sales action plans related to the following market areas: entertainment, music, touring, film, sporting markets, and the leisure market (specifically in the U.S.) while also supporting growth in other markets as outlined in the marketing plan and your personal goals.Create and implement a weekly/monthly sales activity plan, site tours, entertainment, networking events, marketing opportunities, tactical seasonal offers, for the segments focused on development, retention and acquisition. Coordinate proactively client meetings, Fam trips, trade shows, site tours, presentations, and events (national and international) including attendance on site and travel arrangements. Manage entertainment program accounts and coordinate their requests from the point of inquiry to implementation, including quoting, proposals/agreements, payment, room blocks, and resumes.Negotiate and prepare proposals, contracts, and addendums according to hotel availability and demand while maintaining price integrity.Research competitor’s sales strategies to identify ways to group occupancy and ADR and increase market share.Assist in the day-to-day operation of junkets. Including runner role to talent handling, and liaising with relevant departments for a smooth operation.Support the Head of Department with the training of new starters and ongoing training with the team to ensure departmental standards are adhered to 100% of the time.Develop an understanding of budgets, forecasts, and financial metrics by utilising business intelligence platforms.
ProfileExperience at a senior management level within a high-pressure and dynamic environment.Proven track record in sales, preferably within the entertainment and leisure industry.Possess thorough knowledge on how to handle entertainment clients.Good understanding of managing various stakeholders and their expectations.Exceptional attention to detail, paired with the highest degree of integrity and discretion.Ability to clearly communicate in written and spoken English via several different communication channels.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
Benefits31 days paid holidays per annum including Bank HolidaysCompany pension scheme and life assurancePrivate Medical Insurance12 complimentary room nights and F&B discount worldwideTalent development opportunitiesInvolvement in Corporate Social Responsibility programmes and wellbeing activities
Role
We are currently looking for an Assistant Director of Entertainment and Leisure Sales to join our Sales team at Rosewood London. Our Assistant Director of Entertainment and Leisure Sales is appointed to manage the transient and groups for the leisure and Entertainment segments, focused on building relations with industry stakeholders and driving revenues. The Assistant Director of Entertainment and Leisure Sales will be working with the Head of Entertainment to reach the annual sales targets.
Key expectations of this role areImplement all sales action plans related to the following market areas: entertainment, music, touring, film, sporting markets, and the leisure market (specifically in the U.S.) while also supporting growth in other markets as outlined in the marketing plan and your personal goals.Create and implement a weekly/monthly sales activity plan, site tours, entertainment, networking events, marketing opportunities, tactical seasonal offers, for the segments focused on development, retention and acquisition. Coordinate proactively client meetings, Fam trips, trade shows, site tours, presentations, and events (national and international) including attendance on site and travel arrangements. Manage entertainment program accounts and coordinate their requests from the point of inquiry to implementation, including quoting, proposals/agreements, payment, room blocks, and resumes.Negotiate and prepare proposals, contracts, and addendums according to hotel availability and demand while maintaining price integrity.Research competitor’s sales strategies to identify ways to group occupancy and ADR and increase market share.Assist in the day-to-day operation of junkets. Including runner role to talent handling, and liaising with relevant departments for a smooth operation.Support the Head of Department with the training of new starters and ongoing training with the team to ensure departmental standards are adhered to 100% of the time.Develop an understanding of budgets, forecasts, and financial metrics by utilising business intelligence platforms.
ProfileExperience at a senior management level within a high-pressure and dynamic environment.Proven track record in sales, preferably within the entertainment and leisure industry.Possess thorough knowledge on how to handle entertainment clients.Good understanding of managing various stakeholders and their expectations.Exceptional attention to detail, paired with the highest degree of integrity and discretion.Ability to clearly communicate in written and spoken English via several different communication channels.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
Benefits31 days paid holidays per annum including Bank HolidaysCompany pension scheme and life assurancePrivate Medical Insurance12 complimentary room nights and F&B discount worldwideTalent development opportunitiesInvolvement in Corporate Social Responsibility programmes and wellbeing activities
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