Assistant Director of Food and Beverage
Rosewood Hotels and Resorts
Job Description About us:
Rosewood announces its first property in South America with Rosewood São Paulo. Rosewood São Paulo is located in an historic 1904 building that was formerly a maternity hospital and lies at the centre of Cidade Matarazzo, a complex of elegant, preserved buildings that were built in the early 20th century. T he site was developed by French entrepreneur, Alexandre Allard, who previously helped to bring about the renaissance of the House of Balmain. Allard and Rosewood collaborated on this project with leading international figures such as the Pritzker Prize-winning architect Jean Nouvel, the designer Philippe Starck, as well as the renowned Brazilian artists Vik Muniz and Saint-Clair Cemin. Rosewood São Paulo features 151 guest-rooms and 122 owners' residences, situated within a vertical park created by Nouvel. Two restaurants, including one located on a veranda overlooking the lush hotel gardens, are complemented by a bar and lounge. Recreational facilities will include two swimming pools (one rooftop pool and one set amongst the landscaped grounds) in 2023 the facilities will be expanded and feature a large spa with six treatment rooms. The property offers a number of event and meeting spaces totaling 100,000 sq ft. For special occasions, a listed wedding chapel stands in the grounds of Rosewood São Paulo. The chapel retained the original architecture with a new stained glass window which has been specially commissioned.
Social Responsibility:
Driven by a sense of purpose to inspire, enrich, and positively impact people and the planet, we are committed to empowering individuals throughout our ecosystem and embracing a sustainability approach that places circular hospitality at the heart of our business. We measure our success by the significant contribution we can make to the world through Rosewood Empowers and Rosewood Sustains initiatives.
Learn more at: https://www.rosewoodhotels.com/pt/sao-paulo
Our values:
Ownership: Thinking like entrepreneurs, we embrace our role and responsibilities. We commit to tasks, goals and promoting accountability through empowerment.
Passion: Passionate about our industry and enthusiastic in everything we do, we go the extra mile – beyond what is expected and required – and exude contagious positive energy.
Collaboration: Excited about teamwork, we contribute to collective goals. We always recognise and celebrate our shared successes.
Innovation: Boundaries are there to be pushed. We’re open-minded, curious and daring. We listen well before trying out new ideas.
Transparency: Mutual respect and honesty creates a healthy environment. We are committed to truthful, open and transparent communication at every level. We stand up for one another, and what we believe in.
What we are looking for:
An enthusiastic, confident, creative and open-minded person. Has very good communication skills, is a people’s person and a good motivator. This role also requires organizational and analytical skills with strong leadership and training techniques. The person needs to be internationally versed and multi-cultured and stay on top of market trends and changes.
Key responsabilities:
• Ensures that the Food and Beverage activities are aligned with the respective corporate strategy, and that the hotel actions have been implemented where appropriate.
• Oversees the preparation and update of individual departmental operations manuals.• Conducts regular divisional communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary.• Ensures a smooth operation of the Food & Beverage division in the absence of the EAM Of F&B or the Director of F&B.• Liaises with culinary division• Spends time in public areas observing associate-guest interaction and talking with guests, working through department heads to coach associates in guest service skills as necessary.• Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.• Monitors all operations, especially during peak business periods, working through the respective Department Head to adjust where necessary.• Ensures that all Food and Beverage Essentials are introduced, implemented and consistently maintained.• Ensures that the Food and Beverage division responds to the results of the consumer audit and enures that relevant changes are implemented.• Works closely with other executive committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.• Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.• Ensures that all associates are up to date with the availability of seasonal and new products on the market.• Assistst in the preparation of the annual business plan for Food and Beverage.• Assists in the monthly reforecast, involves the respective department heads as appropriate.• Manages costs proactively based on key performance indicators, working through the respective department heads as appropriate.• Responsible for control of beverage programme including recipes, inventory and progressive menu development.
Qualifications & working experience:
• Hotel Management Degree or Business Degree required• 5-10 years managerial experience in hotel Food and Beverage operations.• Free standing or lifestyle restaurant operation.• Track record in leading hotel company with good business and standards.• Knowledge of more than one language is recommended.
Rosewood announces its first property in South America with Rosewood São Paulo. Rosewood São Paulo is located in an historic 1904 building that was formerly a maternity hospital and lies at the centre of Cidade Matarazzo, a complex of elegant, preserved buildings that were built in the early 20th century. T he site was developed by French entrepreneur, Alexandre Allard, who previously helped to bring about the renaissance of the House of Balmain. Allard and Rosewood collaborated on this project with leading international figures such as the Pritzker Prize-winning architect Jean Nouvel, the designer Philippe Starck, as well as the renowned Brazilian artists Vik Muniz and Saint-Clair Cemin. Rosewood São Paulo features 151 guest-rooms and 122 owners' residences, situated within a vertical park created by Nouvel. Two restaurants, including one located on a veranda overlooking the lush hotel gardens, are complemented by a bar and lounge. Recreational facilities will include two swimming pools (one rooftop pool and one set amongst the landscaped grounds) in 2023 the facilities will be expanded and feature a large spa with six treatment rooms. The property offers a number of event and meeting spaces totaling 100,000 sq ft. For special occasions, a listed wedding chapel stands in the grounds of Rosewood São Paulo. The chapel retained the original architecture with a new stained glass window which has been specially commissioned.
Social Responsibility:
Driven by a sense of purpose to inspire, enrich, and positively impact people and the planet, we are committed to empowering individuals throughout our ecosystem and embracing a sustainability approach that places circular hospitality at the heart of our business. We measure our success by the significant contribution we can make to the world through Rosewood Empowers and Rosewood Sustains initiatives.
Learn more at: https://www.rosewoodhotels.com/pt/sao-paulo
Our values:
Ownership: Thinking like entrepreneurs, we embrace our role and responsibilities. We commit to tasks, goals and promoting accountability through empowerment.
Passion: Passionate about our industry and enthusiastic in everything we do, we go the extra mile – beyond what is expected and required – and exude contagious positive energy.
Collaboration: Excited about teamwork, we contribute to collective goals. We always recognise and celebrate our shared successes.
Innovation: Boundaries are there to be pushed. We’re open-minded, curious and daring. We listen well before trying out new ideas.
Transparency: Mutual respect and honesty creates a healthy environment. We are committed to truthful, open and transparent communication at every level. We stand up for one another, and what we believe in.
What we are looking for:
An enthusiastic, confident, creative and open-minded person. Has very good communication skills, is a people’s person and a good motivator. This role also requires organizational and analytical skills with strong leadership and training techniques. The person needs to be internationally versed and multi-cultured and stay on top of market trends and changes.
Key responsabilities:
• Ensures that the Food and Beverage activities are aligned with the respective corporate strategy, and that the hotel actions have been implemented where appropriate.
• Oversees the preparation and update of individual departmental operations manuals.• Conducts regular divisional communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary.• Ensures a smooth operation of the Food & Beverage division in the absence of the EAM Of F&B or the Director of F&B.• Liaises with culinary division• Spends time in public areas observing associate-guest interaction and talking with guests, working through department heads to coach associates in guest service skills as necessary.• Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.• Monitors all operations, especially during peak business periods, working through the respective Department Head to adjust where necessary.• Ensures that all Food and Beverage Essentials are introduced, implemented and consistently maintained.• Ensures that the Food and Beverage division responds to the results of the consumer audit and enures that relevant changes are implemented.• Works closely with other executive committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.• Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.• Ensures that all associates are up to date with the availability of seasonal and new products on the market.• Assistst in the preparation of the annual business plan for Food and Beverage.• Assists in the monthly reforecast, involves the respective department heads as appropriate.• Manages costs proactively based on key performance indicators, working through the respective department heads as appropriate.• Responsible for control of beverage programme including recipes, inventory and progressive menu development.
Qualifications & working experience:
• Hotel Management Degree or Business Degree required• 5-10 years managerial experience in hotel Food and Beverage operations.• Free standing or lifestyle restaurant operation.• Track record in leading hotel company with good business and standards.• Knowledge of more than one language is recommended.
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