**_JOB OVERVIEW:_** Assist in the day-to-day management of Human Resources which may include one or more of the following areas: recruiting/employment, benefits and pay administration, employee relations, and /or training for hotel employees. Maintain confidentiality to the extent possible in all HR-related matters. Serve as Human Resources Director in his/her absence. **_DUTIES AND RESPONSIBILITIES:_** + Identify, recruit, and make recommendations for hiring candidates for all hotel positions. Screen, interview and test applicants; coordinate background checks/references, and process applicable paperwork, etc. Oversee the maintenance of accurate and up-to-date personnel files on all employees. Ensure that company hiring standards, laws and applicable regulations are followed in the application, hiring and selection process. Work with department heads to anticipate and plan for upcoming staffing needs and related budgets. + Conduct, document and analyze data from exit interviews, turnover statistics, absenteeism reports and etc. to identify trends, training needs, supervisory issues, etc., to improve employee satisfaction and retention. + Coordinate, support and administer all other corporate initiatives such as annual merit process, short term incentive process, benefit enrollment and communication, wage and hour surveys, etc.) + Support and administer an effective employee relations program. Research and investigate all workplace issues to discover facts, identify potential liability to the Company, and facilitate resolution. Support and promote the Employee Resolution process. + Ensure compliance with employment laws, government agencies, and company policies and procedures (e.g., Occupational Safety and Health Act, Equal Employment Opportunity, wage and hour, Affirmative Action, employee records administration, etc.). Conduct annual HR compliance/standards self-audit. Communicate and interpret all company and hotel policies and procedures. Review and make recommendations as appropriate to management to improve HR policies, procedures and practices. + Facilitate effective training and development programs for employees which may include programs such as new brand initiatives, guest service training, the progressive discipline process, performance management process, and related management programs and initiatives. Conduct new employee orientation to familiarize employees with Company standards, policies, procedures, rules and other employee programs. + Ensure worker’s compensation claims are properly documented and reported. Ensure that there is an active safety committee at the hotel, which safety programs are implemented, and that employees are motivated to follow safety procedures. + Provide required documentation in response to unemployment claims. Participate in unemployment hearings as needed. Ensure that paperwork is complete and documentation is thorough so the company’s position can be legally and effectively represented. + Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Human Resources, and Corporate Legal and HR Shared Services/Hite to Retire. + May coordinate and administer locally developed specialized recognition programs. + May serve as “manager on duty” as required. + Perform other duties as assigned **_ACCOUNTABILITY:_** This job is second command in Human Resources for a large full-service luxury or resort property, typically employing more than 150 employees. **_Qualifications and Requirements:_** New York City Human Resource experience within the hospitality industry is needed. College degree plus 2 years related experience in Human Resources, or an equivalent combination of education and experience. Bachelor’s degree in Human Resources, Business Management or Professional HR designation (PHR, SPHR or other) preferred. Must have exceptional verbal, written, and clear communication skills. Position requires strong computer literacy, to include Microsoft Word, PowerPoint, Excel, and HRIS. Applicant must be able to create and analyze reports related to HR. Position requires the ability to create and present various material, in information sessions to diverse audiences. Candidate must have strong administrative and organizational abilities, working in a fast-paced environment, requiring multi-tasking strengths. Multi-lingual ability is preferred. This job requires ability to perform the following: + Carrying or lifting items weighing up to 30 pound. + Standing, bending, reaching and moving around the facility. + Handling objects, files, training materials and equipment, etc. + Using a computer keyboard consistently to generate various work-related documents + Conducting verbal communications frequently either in person or via telephone Other: + Communication skills are utilized a significant amount of time when interacting with others; demonstrate ability to interact with employees, vendors, and corporate human resources and legal staff. + Problem solving, reasoning, motivating, organizational and training abilities are used often. + Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. + May be required to work nights, weekends, and/or holidays. IHG is proud to have an award-winning workplace culture ranking named to Fortune 100 Best Companies to Work For in 2024. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world. So, whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So, what's your passion? The salary range for this role is _$100,000 USD - $110,000 USD annual_ . This range is only applicable for jobs to be performed in New York City, NY. This is the lowest to highest pay scale. We in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. You can apply for this role through https://careers.ihg.com/en/ or through https://careers.ihg.com/en/internal-careers if you are a current employee. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.