Specific Responsibilities: 

Conduct thorough, objective, confidential review of incident documentation, including the receipt of initial reports, analysis of allegations, design and implementation of Incident Safety/Response Plans Serve as a liaison and work in collaboration with Program and regulatory enforcement and government oversight agencies. Provides periodic and regular oversight for Program Incident Review Committees to ensure Consistency of review at each meeting Verification of documentation Review of all SCR/VPCR reports Review of all critical incidents Review of trends and patterns on a quarterly basis Agency-wide and Family Foster Care IRC Meetings Produces the AIRC and FFC IRC Catalogues from the PowerBi system Prepares the Quarterly trend reports Produces the AIRC and FFC Minutes Report required incidents to Council on Accreditation Provide feedback on incident response plans to ensure safety and well-being of clients and staff. Conduct and/or oversee investigations, as needed, to achieve objective, thorough outcomes. Write investigative reports to effectively communicate to Agency and Program leadership the findings, recommendations for corrective and preventive actions, as well as improvement practices. Produce CQI reports, recommendations and conclusions that are thorough, accurate, detail-oriented, timely and well-communicated. Write Certifications of Abuse and Neglect for all substantiated cases for fiscal contracts. Conduct Immediate Protections/Corrective Action Plan audits for reportable incidents that have been closed. Work with team members and management to develop and implement new analysis tools to identify potential risk. Recommend, design, lead and/or participate in enhanced monitoring of agency Program(s) risk reduction, when required. Assist with agency accreditation(s). Serve on Committees, as assigned. Report structure and Supervision structure. Other responsibilities and tasks, as assigned.

 

Preferred Skills:

Well-organized Strong communication skills which are clear and effective, both verbally and in writing Articulate concerns promptly and assertively Evaluate objectively Manage time effectively

 

Capable of working independently and managing multiple investigations Education and/or experience in accounting, finance and/or business/public administration/social work or public health Experience using Microsoft Office programs, including Word, Excel, and PowerPoint Accurate/excellent writing skills with outstanding attention to detail Ability to explain complex analytic findings to multiple audiences Ability to think creatively about solutions Excellent communication and organizational skills Ability to multi-task and manage multiple projects and timelines while maintaining a positive attitude in the face of changing priorities Ability to manage individual tasks and responsibilities while also collaborating and coordinating as a member of a team Ability to maintain confidentially and use discretion in all matters

 

Minimum Qualification Requirements: 

A Graduate degree from an accredited college or university, or a Bachelors degree with related experience: Investigation experience with OPWDD and/or OMH background and investigation training preferred.

 

Relationship with Others:

Must be a team player, able to engage people throughout the agency, in order to interact with Administrative and Managerial staff as well as Supervisory and Line Staff, as appropriate. Have a strong sensitivity to cultural differences in order to work well amongst staff, persons and families served and complete tasks as assigned. Ability to set limits, maintain role, work collaboratively and respectfully to intervene appropriately as a quality improvement staff person.

 

Working Conditions:

Travel throughout NYC and Long Island to office and program environments, possible.