Job Description

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OVERVIEW/BASIC FUNCTION:

Responsible for supporting and assisting the Director of Talent & Culture. Managing in a supervisory capacity all functions of the Talent & Culture department by overseeing day-to-day HR operations within a hotel or hospitality establishment, including recruitment, employee relations, performance management, training and development, ensuring compliance with labor laws, and fostering a positive employee culture that aligns with the company's values, all while contributing to the overall guest experience. 

Key Responsibilities:

Talent Acquisition and Onboarding: Assist in managing the recruitment process, including sourcing candidates, conducting interviews, and facilitating onboarding procedures for new employees.  Develop and implement strategies to attract and retain top talent within the hospitality industry.  Employee Relations: Address employee concerns and grievances promptly and effectively, ensuring fair and consistent resolution.  Investigate employee complaints and disciplinary issues as needed, adhering to company policies.  Facilitate open communication between employees and management to maintain a positive work environment.  Performance Management: Support line managers in conducting performance reviews and goal setting for employees.  Implement performance improvement plans for employees requiring additional development.  Monitor employee performance metrics and identify areas for improvement.  Training and Development: Collaborate with department heads to identify training needs and develop comprehensive training programs.  Deliver training sessions on company policies, procedures, guest service standards, and compliance requirements.  Manage the employee learning management system to track training completion and progress.  Compensation and Benefits: Administer employee benefits programs, ensuring compliance with company policies and regulations.  Assist in the development and implementation of compensation strategies, including salary adjustments and bonus programs.  Compliance and Legal: Maintain knowledge of relevant California employment laws and regulations, ensuring the company adheres to compliance standards.  Monitor employee records and documentation to ensure accuracy and legal compliance.  Employee Engagement: Organize employee recognition programs and events to foster a positive work culture and boost morale.  Conduct employee engagement surveys and analyze feedback to identify areas for improvement.  Reporting and Analysis: Generate regular HR reports and metrics to track key performance indicators (KPIs) related to staffing, turnover, and employee satisfaction.  Analyze data to identify trends and make recommendations for strategic HR initiatives. 

Required Skills and Qualifications:

Bachelor's degree in Human Resources, Business Administration, or related field  Experience: Minimum three years’ experience as a hotel/resort T&C Manager, preferably in a luxury or ultra-luxury environment in California.

Strong understanding of US employment laws and regulations  Excellent communication and interpersonal skills to build relationships with employees and managers  Ability to manage multiple priorities and work independently, strong problem solving required Proficiency in HR software and data analysis tools  Strong commitment to promoting diversity, equity, and inclusion within the workplace 

Language:  Required to be proficient to speak, read and write English. Spanish speaking preferred.

Computer:  Proficient in Word, PPT, Outlook, Excel

Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
PayThe salary range for this position is $90,000 to $110,000 annually. This is the pay range for this position that the Hotel reasonably expects to pay. This position is eligible for bonus.Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel luxury experience, location, and education.