About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence. Overview The Assistant Director of tennis is responsible for but not limited to conducting tennis lessons, clinics, round-robins & any other special events as needed. Provide tennis instruction, individual and for groups Schedule reservations for tennis court times, lessons & clinics Pro Shop Merchandise Sales Accurate record keeping Assist in other areas as needed and requested by the Director of Tennis or Director of Activities. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day Maintain positive guest relations at all times Be familiar with all hotel services/features and local attraction/activities to respond to guest inquiries accurately Monitor & maintain cleanliness, sanitation and organization of assigned work areas Learn IT systems including opera, resort suite and outlook. Fill in for pro shop supervisor and attendant when needed. Assist with bikes if needed. Qualifications 4+ years teaching experience to players of all levels Playing level of 4.5 or above (preferably 5.0 and above) Ability to communicate effectively orally and in writing – fluency in English Available to work weekends and holidays Ability to: Perform job functions with attention to detail, speed and accuracy Prioritize and organize Follow directions thoroughly Work cohesively with co-workers as part of a team Maintain confidentiality of guest information and pertinent hotel data Excellent customer service skills; able to establish and maintain effective working relationships with guests and other employees