Assistant Estate Manager - Towers Business Park Job ID 177263 Posted 17-Dec-2024 Service line Advisory Segment Role type Full-time Areas of Interest Facilities Management Location(s) Manchester - England - United Kingdom of Great Britain and Northern Ireland **Assistant Estate Manager** **Role Purpose** Manage operational activities at the Towers Business Park in Didsbury, South Manchester. **Role Specific Particulars** (Multi-site) The properties to be managed are in the Northern region and form part of Towers Business Park in South Manchester . As with any multi-site role properties and geographical area do change to suit the ebb and flow of company and client requirements. **Key Responsibilities** + To develop and maintain a positive image of the building in its location. + To be responsible/assist with the drafting, control and reporting of service charge budget and expenditure for the site(s). + To monitor all activities relating to the site(s), reporting and taking action as appropriate. + Regular inspections of the building fabric. + To develop and maintain a positive image of the building in its location. + To be responsible/assist with the drafting, control and reporting of service charge budget and expenditure for the site(s). + To monitor all activities relating to the site(s), reporting and taking action as appropriate. + Regular inspections of the building fabric. + To work in conjunction with key stakeholders ensuring a maintenance and repair programme is in place. + To compile and maintain records relating to the site(s); e.g. asset register, plans, plant testing, etc., taking any action which may be required. + To liaise with tenants and deal with any operational queries they might have. + To attend tenants’ meetings with the surveying team. + To be responsible for Health and Safety compliance on site, and the maintenance of records. + To be responsible for Environmental management on site, in compliance with policy and procedure. + To organise fire and other safety evacuations and produce an emergency plan. + To liaise with local authorities as appropriate. + To proactively manage risk and deal with insurance issues on site. + To ensure the property achieves the KPIs set by the client, in conjunction with key stakeholders. + To manage major work programmes on site, acting as the liaison point for all parties involved. + To produce regular reports to operational manager and surveying team, as required. + Ensure procurement is carried out in line with company policy. + Any other duties as directed by your Line Manager. **Person Specification/Requirements** + Understand how the industry, how stakeholders function and the range of services available to clients. + Understand the basics of the investment market. + Constantly updating knowledge of legislation relating to property management. + Develop an understanding of how to build and maintain client relationships. + Develop an understanding of how to build and maintain tenant/customer relationships. + Develop an understanding of how to build and maintain supplier relationships. + Understanding of key issues to be noted on property inspections. + Understand and use industry/specific IT applications. + Understand the principles of service charges. + Understand the operation of VAT and banking. + Understand the principles of contract law. + Be able to specify services, tender contracts and select service providers. + Understand how property is constructed and how plant works. + Know and be able to apply legislation and policies relating to Health and Safety. + Know and be able to apply legislation and policies relating to Environmental protection. + Understand insurance relating to buildings and the FSA regulations. + Understand the law relating to TUPE. + Understand and apply all procedures relating to work activities. + Contributes to team business plan/strategy. + Able to plan and manage own workload. + Able to work as part of a team, supporting colleagues. + Able to use IT software such as Word, Excel, and databases. + Be able to communicate effectively verbally and in writing. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)