The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:  

As an Assistant Executive Housekeeper, you are an essential part of guest experience. Your dedication to provide top-notch experiences for guests will set the stage for the memories that guests can carry with them well past their stay with us. By ensuring efficient daily operations, and fostering a collaborative and efficient work environment, you play a crucial role in elevating the overall guest experience.

THE DAY-TO-DAY:

Oversee operational functions aligned with the strategic vision of the department, division, and property

Manage Human Resources responsibilities for Housekeeping such as ensuring quality hiring aligned with diversity commitments and overseeing disciplinary actions, succession planning, and employee satisfaction

Maintain compliance with company policies, legal standards, and collective bargaining agreements

Ensure exceptional guest experience by upholding service standards, addressing areas for improvement, and driving continuous enhancements within Housekeeping

Foster a team-oriented environment by providing performance feedback, recognition, and training to support the development of Housekeeping Floor Managers and staff, while maximizing advancement opportunities

Collaborate with various departments and maintain effective working relationships

Consistently evaluate staffing levels in accordance with business demands, providing recommendations for adjustments

Conduct daily room inspections to ensure Housekeeping Floor Managers and Guest Room Attendants meet sanitation requirements and adhere to established standards

Represent management at unemployment hearings, union grievances, arbitrations, and various meetings, when necessary.

Assume full responsibilities of the Executive Housekeeper in their absence

THE IDEAL CANDIDATE: 

Must be a minimum of 21 years of age

Has a bachelor’s degree or equivalent experience (4+ years in hospitality, business management, leadership)

Has prior experience in a housekeeping leadership role, overseeing employees under a Collective Bargaining Agreement, within a hotel or resort setting

Is proficient in Rex, Opera, Amadeus, Kronos and Microsoft Office applications

Has prior experience interpreting and using Hotel Occupancy Reports to anticipate staffing needs

Excellent customer service skills and interpersonal skills to effectively communicate

Has a flexible schedule to support operations as needed

Professional appearance and demeanor

Bilingual

THE PERKS & BENEFITS:  

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off-shift

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19537

Are you ready to JOIN THE SHOW? Apply today!