Position Summary:
Under direct supervision of the Senior Facilities Operations Manager, responsible for the overall maintenance operations of three Casino gaming properties. Assigns all maintenance projects through the Maintenance Supervisors, Maintenance Techs and other Maintenance support areas.  Ensures that all maintenance inventory items are adequately stocked and ordered in a timely manner. Ensures that all equipment is working and maintained for safe operational use. This position may be assigned to any property or rotated at the discretion of the Senior Facilities Operations Manager.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:
•    Responsible for the overall maintenance and service of all HVAC systems, building lighting, electrical service, parking lots, landscape, water and waste water treatment plant operations. 
•    Responsible for maintaining department staffing levels at the optimum operating level.  
•    Responsible for the training of new employees in the Facilities Department.
•    Assists the Facility Manager by overseeing the repair, maintenance, and smooth daily operation of all maintenance areas.
•    Oversees the supervision of personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. 
•    Ensures maintenance supplies are ordered on a weekly basis.
•    Ensures proper and complete staffing coverage of the seven-day, twenty-four hour Casino operation.
•    Maintains all facility equipment and ensures that the equipment is in good operating order.
•    Provides supervision and training to Technicians by intermittently working side-by-side with them in supporting them in the performance their daily duties.   
•    Maintains and controls maintenance tools, supplies and equipment, including keeping inventory of such and ensuring that they are in safe working condition.
•    Receives work assignments and distributes the assignments to Maintenance Tech’s via the Facilities Management Computerized Maintenance Management System (CMMS).
•    Inspects Maintenance Tech’s work for the proper completion of assignments/work orders. Over see’s quality control initiatives to ensure accuracy and tradesman standards.
•    Manages the work order process in the Facilities Management Computerized Maintenance Management System (CMMS) to ensure that all repairs and maintenance items are documented and completed. 
•    Oversees maintenance reports, invoices, receipts, and completes necessary paperwork required to complete projects as assigned. Ensures that all invoices and receipts are turned into the departmental Administrative Assistant on a daily basis.
•    Formulate, develop, and enforce departmental manual(s) for employee performance, outlining job responsibilities, policies, and procedures.
•    Records Maintenance Tech’s work time.  Reviews Maintenance Tech’s timesheet for accuracy.
•    Contacts the Facilities Manager when a serious violation, accident or problem occurs.
•    Provides 24-hour response/resolution to facility/project related emergencies.
•    Ensures that all electrical repairs and equipment such as switches, outlets, light fixtures, ballasts, breakers, panels and other electrical equipment are properly installed and conforms to electrical code.
•    Contacts and coordinates work with outside vendors.
•    Assists with setting up and tearing down meeting rooms per department requests.
•    Monitors staff performance to ensure customer service standards are achieved.
•    Contributes to a team effort and accomplishes related results as required.
•    Performs other duties as required.