JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are seeking an Assistant Facilities Manager to work closely with the JLL Regional Workplace Manager & the Atlassian Workplace Experience Team to create and deliver exceptional workplace experiences for their Austin, TX site. In this role, you will be responsible for anticipating client needs, outperforming key performance indicators within the contract, and building & managing a high-performing onsite Facilities team to deliver operational excellence.

Key Responsibilities:

Team Management

Manage direct reports to maintain motivation, engagement & personal development

Lead the annual performance management process for direct reports

Oversee team personal development plans & training

Approve leave, travel & expenses for team members

Direct and manage the delivery of services applicable to your direct team

Workplace Management

Manage day-to-day operational aspects of Atlassian's Austin workplace environments

Lead 3rd party vendor management and liaison with Atlassian 

Develop and manage relationships with Atlassian and the Workplace Experience team

Supervise facilities management function delivery

Oversee security vendor management and access pass distribution

Direct on site Facilities team service delivery

Lead workplace inspections and oversee JIRA service desk request management

Manage workplace asset replacement/refurbishment recommendations

Handle complaints management for service provider functions

Compliance and Safety

Ensure compliance with OH&S, environment, and risk management policies

Manage fire warden / first aid training programs

Project Management

Oversee workplace enablement functions for churn/relocation projects

Provide expert input on building management operations for projects

Financial Management

Review operating expenses and implement cost-saving measures

Prepare recommendation papers for property cost approvals

Manage monthly finance accruals

Produce monthly financial commentary

Oversee the office budget tracker

Administrative Leadership

Direct administrative support to Workplace Experience and Property functions

Manage the preparation of building notifications for internal communication

Oversee contractor/vendor induction and onboarding processes

Lead incident management and investigation

Ensure accurate and up-to-date maintenance data

Key Requirements:

3 + years of experience in facilities management or client service industry

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Proficient in budget management and financial reporting

Ability to work under pressure and make decisions with limited supervision

Results-oriented with a focus on meeting and exceeding performance targets

Experience with flexible workplace environments preferred

This role offers an opportunity to lead and develop a facilities management team while contributing to a dynamic workplace environment.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.