JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client’s corporate real estate goals and objectives.

What your day-to-day will look like:

Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.Support compliance with Jones Lang LaSalle (JLL) minimum audit and compliance standards in facility management, financial management and operational policies and procedures.Meet or exceed site Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly.Enforce all company policies and training requirements regarding safe and efficient operations and work practices.Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and JLL operations standards.Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations.Support work order management for in house staff and vendors as necessary.Support Lab Service staff and the needs of the laboratory occupants.Provide shipping and receiving support.Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging.Basic mechanical troubleshooting with the ability to properly escalate for resolution.Any and all other duties and tasks assigned.

Work Schedule: Monday through Friday, Dayshift

Desired or preferred experience and technical skills:

Bachelor’s degree preferred.Experience with CMMS a plus.Previous experience working in a Life Sciences or Medical facility a plus.

Required Skills and Experience

Minimum of two years of industry experience required either in the corporate environment, third party service provider or as a consultant.Excellent customer, computer, managerial, verbal and written communication skillsAbility to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives.Basic knowledge of building systems (mechanical and electrical systems).

Estimated total compensation for this position:

65,000.00 – 75,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Warren, NJ

Job Tags:

Biopharmaceutical Industry, Biopharmaceutical Industry, Client Relationship Building, Client Satisfaction, Client Service, Communication, Company Policies, Computerized Maintenance Management Systems (CMMS), Customer Satisfaction, Ensure Compliance, Facility Maintenance, Facility Management, Financial Management, Key Performance Indicators (KPI), Life Sciences Industry, Order Management, People Management, Regulations, Safety Culture, Safety Practices, Service Level Agreement (SLA), Service Levels, Shipping and Receiving, Soft Services, Standards Compliance {+ 2 more}

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.