Assistant Facilities Manager (Technical Services) Job ID 206751 Posted 17-Feb-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Dublin - Dublin - Ireland **Responsible for the day-to-day management of all services for the client buildings, ensuring that all vendor service levels are maintained and that KPI targets are met.** **Role Summary:** + Ensure all vendors deliver services in line with the contractual obligations + Resolve any supplier issues directly with vendors + Responsible for client presentation areas + Schedule Monthly meetings with the client team to discuss, review and manage the vendors service levels + Notate and report all findings in a monthly report + Raise Purchase Orders and process / endorse client invoicing + Ensure a working escalation process is in place and establish a rota for call outs + When required, escalate any emergencies connected with the facilities or equipment + Co-ordinate access of Vendors with assistance from client security team + Ensure office equipment is in working order and has sufficient supplies + Office inspections, recording any faults + Carry out cleaning audits in conjunction with the cleaning Vendor + Assist in keeping FM Location Operational Manual and Playbooks up to date + Ensure a professional / courteous working relationship is maintained with the Landlords and their representatives + Responsibility for the continual development of the FMC + Ensure all kitchens are fully stocked with provisions and any shortfalls are identified + Setting of targets and training for the FMC + Ensure that all vendors passes are returned to client and NDA’s are completed / filed + Manage client expectations around cover for client events and specific requirements + Identify service shortfalls and bring to the attention of the CBRE leadership team + Ensure that all PPM’s are carried out as scheduled + Manage the outsourced postal service; Manage the courier service and relationship for the client + Periodically participate in a rotating on-call roster, with the requirement of providing FM support after normal business hours **Experience Required:** + Strong experience in an FM or related services environment + Good knowledge of Facilities Management SLA's / KPI's + Experience in dealing with suppliers / contractors + PC literate - Microsoft suite + Good understanding of FM service contracts and negotiations + Strong communicator with confident oral and written skills + Good administration skills with an eye for detail + Strong customer service ethic + Team player mind-set + Ability to work to pressured deadlines and take on challenges when required CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)