JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Overview 

This role will assist the site Sr Operations Manager in operational activities supporting technical services, maintenance and operations, soft services, experience services, vendor management and finance. This role will oversee and manage the following roles: Facility Coordinators, Reception, Mail and the Workplace Ambassador.  

This role will work closely with the Assistant Chief Engineers to ensure front of house and back of house activities are well coordinated and seamless. 

Responsibilities  

Understands the operational & technical requirements of the site and ensure that SLAS are met and current service agreement is maintained to provide services in compliance 

Completes or supervises monthly Preventative Maintenance and field modifications. Overseeing basic troubleshooting, installation, maintenance, and repair on designated equipment throughout  

Ensures the scheduling of resources and all shifts for facility coordinators, reception, mail and workplace ambassador are covered 

Assists with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites. 

Manages vendor purchase orders, invoices, and payments. 

Ensures compliance with all health and safety, environment and risk management policies and procedures in conjunction with the Operations manager. 

Coordinates internally with other teams which may include fitness, food services, security and capital projects. 

Supports Engineering, Operational and Soft Services procedures and roll out for site staff. Implements existing and new energy and sustainability management programs to reduce the cost on utilities. 

Ensures proper engineering documentation and adherence to the client’s established change management controls. 

Performs all work using the proper safety equipment and in a safe manner. 

Meeting Health Safety and Environment (HSE) and/or all other applicable regulatory / safety requirements on client's premises. 

Attends site walk with management and client on weekly and monthly basis (Safety Champion Walk, Quality Audit Walk, Internal EHS site walk, etc.) 

Ensure alignment and compliance to established policies and standard operating procedures for the management of the client's critical environment monitoring (CEM). 

Assist the area/site manager to achieve or exceed financial targets and key performance indicators. 

Assist with the annual budgeting and quarterly forecasting processes for the site/s as well as prepare monthly spend reports (actual vs. budget, variance etc.) 

Actively support an environment of teamwork, co-operation, performance excellence and personal success. 

Proactively manages the site operations team 

Maintains daily communications with client to ensure resolution and proper follow-up on arising issues. 

Participates in performance management program, and personal development planning  

Acts as an ambassador for JLL by behaving consistently with cultural and ethical requirements 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.