(Assistant) Fitness Centre Manager
Rosewood Hotels and Resorts
Job Description Essential Duties and ResponsibilitiesObserve activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Ensure that Fitness Centre is opened and closed properly, according to hotel standards/policies
Serve as the Floor Coordinator/Fitness Supervisor for entire Fitness Centre during shift
Check pool and spa chemical readings at prescribed intervals; make adjustments as necessary
Promote the rules and regulations of the recreation facility (Fitness Centre, swimming pool, vitality pool and wet facilities) intended for the safety and welfare of guests and members.
Complete any certifications/training required by law or manufacturer to instruct guests/clients on the use of equipment.
Anticipate guests' service needs, including asking questions to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Assist other employees to ensure proper coverage and prompt guest service.
Engage guests in conversation regarding their stay, property services, and area attractions/offerings.RequirementsMinimum 5 years’ relevant working experience in a sizeable luxury spas, fitness centre or wellness services with at least 3 years in a similar capacity
Possess excellent guest services skills, professional presentation and sophisticated interpersonal skills
Confident, enthusiastic and motivational
Excellent verbal billingual communication skills
Strong sense in business acumen and Wellness market trends with leadership potential
Serve as the Floor Coordinator/Fitness Supervisor for entire Fitness Centre during shift
Check pool and spa chemical readings at prescribed intervals; make adjustments as necessary
Promote the rules and regulations of the recreation facility (Fitness Centre, swimming pool, vitality pool and wet facilities) intended for the safety and welfare of guests and members.
Complete any certifications/training required by law or manufacturer to instruct guests/clients on the use of equipment.
Anticipate guests' service needs, including asking questions to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Assist other employees to ensure proper coverage and prompt guest service.
Engage guests in conversation regarding their stay, property services, and area attractions/offerings.RequirementsMinimum 5 years’ relevant working experience in a sizeable luxury spas, fitness centre or wellness services with at least 3 years in a similar capacity
Possess excellent guest services skills, professional presentation and sophisticated interpersonal skills
Confident, enthusiastic and motivational
Excellent verbal billingual communication skills
Strong sense in business acumen and Wellness market trends with leadership potential
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