With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

An Assistant General Manager (on-site) is responsible for supervising the administrative support staff of the Community Association assigned. The Assistant General Manager will also assist with oversight and support of the various departments within the Community Association including Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The Assistant General Manager is the liaison to the residents primarily, but will also occasionally interact with vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

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This role is located in Rancho Santa Fe, CA 92067 and is onsite Monday-Friday 9am-5pm.

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ESSENTIAL DUTIES AND RESPONSIBILITIES:

\n\nAssist with implementation of Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.\nSupervise all administration staff at the community.\nAssist with employee hiring, training, supervising, and performance management.\nAssist with preparing schedules and establishes priorities for routine and special work projects.\nAssist with annual budget.\nAssist with the administration of the various functions of the community within the projected and approved operating budget.\nIAct as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.\nWork as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees.\nOther duties as assigned.\n\n\nKnowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.\nKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.\nKnowledge of conflict resolution techniques at a proficient level.\nTime management and time critical prioritization skills.\n\n Requirements

QUALIFICATIONS

\n\nAssociates Degree Required\nBachelors Degree Preferred\n4+ years of directly related or closely related experience\n3+ years of Community Association experience\nExcellent Leadership and people skills\nCMCA or AMS preferred\n\n

This role pays: $64,420-$66,500 annually

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.