Assistant General Manager
Veterans Affairs, Veterans Health Administration
Summary Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking dynamic Assistant General Managers for our Cleveland, OH VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience. Responsibilities Promote great customer service! Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability. Direct the Patriot Café, Patriot Retail and/or Patriot Brew in the VA Medical Center. Ensure day-to-day compliance to operational standards. Inventory control, labor cost, and budget management. Develops and implements local promotional programs. Supervise assigned personnel. Reports to General Manager. Requirements Conditions of Employment Qualifications Minimum of 2-3 years of direct food/retail management experience. Proven track record of building sales, increasing profits, staff development. Prior inventory management, supply cost and shrinkage controls, and P&L management. Ability to assess business needs and problem solve. Hands-on leadership with a strong focus on service and hospitality. Proficient computer skills using Microsoft applications (Word, Excel, etc.). Experience with POS Systems. ServSafe certification required or obtained within 90 days of hire date. Education Associate Degree preferred, but not required, in Business, Hospitality, or Management. Additional Information
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