Responsibilities Related’s luxury building, The Caledonia, is seeking an Assistant General Manager to join their team. Responsibilities include: Assist with oversight of day-to-day building operations Establish best practices and systems for office operations, policy and procedures Engage third-party vendors and suppliers for appropriate services Assist with all aspects of move-ins for new residents, including future follow-up to ensure positive acclimation to the building Ensure efficient and courteous response to all resident requests, inquiries and concerns Assist in the development and implementation of resident relation activities and events Prepare and process appropriate written communications, i.e., memos, letters, insurance incident reports, etc.  Maintain accurate files for all site administration, including: lease files, operational procedure files, work-order files, etc. Collect and post all resident rent payments and manage accounts receivables Coordinate the filing of legal proceedings in accordance with local ordinances  Additional projects as assigned Compensation: $70,000 - $80,000+ Discretionary Bonus DOE Benefits: Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities Qualifications Bachelor’s degree or equivalent combination of education and experience 3+ years of operations and luxury customer service experience Property management or hospitality experience highly preferred Ability to navigate financial P and L statements, variance reports and budgets Yardi or similar software experience preferred Ability to lift up to 50 lbs Available to work a flexible schedule, including evenings and weekends Overview Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers – RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher. At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience. Related is an Equal Opportunity Employer For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy