The Assistant Group Home Director is responsible for providing supervision to treatment team staff including direct supervision of management staff and oversight of supervision for direct care staff. S/he evaluates, coordinates, and directs the treatment milieu and services provided to students. S/he ensures that regulatory standards are met and that policies and procedures are operationalized. S/he functions as an integral member of the Administrative Team.
ResponsibilitiesStandards of Care:
Promotes the consistent achievement of Stetson School standards of care on the team.
Ensures a safe and therapeutic milieu is provided at all times.
Ensures that all staff model and demonstrate care giver qualities that treat all students with
dignity and respect.
Promotes staff interventions that support the Stetson School’s ACORN approach.
Ensures that team staff work within the Family Engagement model, and treat all family members and visitors with dignity and respect.
Ensures telephone and mail contact with family or other identified supportive adults in accordance with the individual service plan and program rules and standards.
Prevents interactions that are not sanctioned within the rules, practices, and policies of Stetson School.
Prevents actions and disparaging comments that may be considered horseplay, roughhousing, and/or derogatory comments and demeaning gestures.
Monitors staff to student interactions including professional boundaries, and responds to any concerns according to program procedures.
Acts as a role model and reinforces pro-social behaviors with students and staff.
Leadership:
Assess team function on an ongoing basis and initiates problem-solving as needed.
Demonstrate reliability, flexibility, and follow through in completion of work tasks.
Demonstrate independent thinking and solid reasoning skills.
Practice leadership boundaries by maintaining professional relationships and confidentiality.
Delegate responsibility appropriately and effectively
Ensure on-going evaluation of team needs.
Work openly with Senior Administration, seeking input and consent as needed.
Maintain positive relationships, and represent Stetson School professionally.
Adapt to change in the work environment, and assist staff in adapting to change.
Manage time efficiently, effectively manage multiple tasks simultaneously, and complete projects and reports in a timely and professional manner.
Maintain appropriate timeliness and attendance commensurate with a leadership position.
Participate as an active representative or program and agency administration.
Meetings and Communication Management:
Communicate clearly verbally and in writing.
Demonstrate effective conflict management skills.
Communicate effectively with all team members, administrators, psychiatrist, and other departments.
Assess communication issues and develop appropriate solutions.
Provides team meetings that are organized, productive and relevant.
Staff Resource and Development:
Oversee and assess team’s master schedule and communicate needs to the Residential Director.
Adhere to personnel policy guidelines and practices in hiring staff.
Manage the effective and efficient use of staffing resources
Provide direct individual supervision to the team’s Supervisors, Case Managers, Clinicians and Secretary, instituting a focused developmental approach.
Monitor the provision of direct care supervision by team Supervisors, and ensure both quality and quantity standards are met, and are reflected by relevant documentation in supervision files.
Provide guidance and expectations for Supervisors regarding staff orientation.
Ensure that performance appraisals are completed appropriately for all staff as per protocol.
Identify staff training needs and provide training as indicated.
Develop and provide oversight for professional staff development, including corrective action plans and progressive discipline when appropriate.
Ensure compliance with regulatory standards for staff training hours and topics including, but not limited to, CPR, First Aid, TCI, and MAP.
Evaluate performance of team, identify strengths and areas of weakness, and develop appropriate development or corrective action plans where needed.
Participate in In-Service staff training and staff development programs as needed.
Programming:
Plan, direct, and assess the structure and routines of residential programming.
Ensure that the Units offer skills training groups in accordance with program models and design.
Ensure that the Units pre-plan and post a rich, varied, and age appropriate recreation schedule in accordance to relevant protocols and procedures.
Provide oversight for therapeutic recreation services provided to team by Recreation Coordinator.
Ensure that all programming and staff practices are consistent with the Program’s ACORN model.
Ensure the team provides safe community integration and community based instruction.
Ensure a functional student advocate program as the foundation of milieu treatment.
Monitors behavioral interventions on the team to ensure consistency with the program’s behavior management system.
Policy and Procedure Oversight:
Oversee and ensure consistent implementation of the Staff Secure Guidelines.
Provide oversight for direct care services provided to team by overnight and education staff.
Provide oversight for and ensure accuracy in student records and charts.
Develop accounting systems to ensure team compliance with policies and standards.
Ensure staff are trained in policy and procedure.
Ensure staff implementation of policy and procedure.
Participate in development of agency-wide policy and procedure.
Health and Safety and facilities:
Ensure that Fire Drills, evacuation drills and Health and Safety Inspections meet program standards.
Take responsibility for maintaining a clean and safe unit physical plant.
Take responsibility for continuous assessment of the units’ physical plant, identifies needs, recommends building improvements, and ensure needed repairs are reported.
Work with nursing to ensure appropriate medication and health related services for students.
Support healthy lifestyles and wellness for students including fitness and nutrition.
Documentation and Reporting:
Ensure that team staff provides consistent documentation as identified by policy and protocol.
Ensure that notification and documentation of critical incidents are completed within required timelines in accordance with Stetson School policy and funding agency guidelines.
Ensure that program documentation is distributed to maintain communication and transparency.
Ensure logs that are accurate and maintained according to program standards, including communication log, visit and phone logs, and other unit based documentation.
Service Delivery/Therapeutic Planning
Lead treatment teams for all unit students, monitoring and approving all case decisions and actions.
Ensure that services are delivered as outlined in individual service plan and individual education plan.
Assess and direct programming for students who present complex behavioral treatment issues.
Provide oversight for core sexual behavior programming, ensuring that treatment standards are met,
Assess and direct assignment of cases, and their overall management.
Ensure consistency and collaboration in treatment among all treatment team members.
Maintain accessibility to students and reviews all applicable complaints and grievances.
Ensure that all behavioral interventions are in accordance to Stetson School policies and procedures.
Works with Restraint Coordinator to provide oversight for all therapeutic physical interventions, ensuring that the least restrictive means is used in all cases.
Licensing Regulations
Demonstrate comprehension of all relevant licensing regulatory requirements including, but not limited to, the Department of Early Education and Care, Department of Elementary and Secondary Education, Care and Protection Reporting Regulations, and OSHA standards.
Ensure that all programming meets licensing requirements and expectations.
Participate in licensing studies and audits when applicable.
Ensure that treatment program meets standards of accreditation.
SUPERVISORY RESPONSIBILITIES:
Responsible for evaluating, coordinating, and directing the treatment milieu and services provided to students. Carries out supervisory responsibilities in accordance with the agency’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
Other program related duties may be assigned.
Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit, stand, walk, drive; use hands to finger, handle, or feel; reach with hands and arms; and on occasion stoop, kneel, crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include peripheral vision, and depth perception. The employee is required to remain awake and alert while on duty.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Associates degree required, bachelors degree preferred and four years related experience and/or training in treatment and/or management of troubled and trauma exposed youth. Knowledge of collaborative, team oriented management styles, interdisciplinary teams, treatment planning, employment laws, regulations, policies and ethical concerns relating to confidentiality, reporting risk management, youth participation and confrontation, juvenile court systems, social systems, legal parameters, therapeutic/legal interface, and various theories of sexual deviance.
PROFESSIONAL QUALITIES:
Work Management Skills. Expected to perform effectively in the work context by demonstrating the following skills:
• Collaboration. Identifies, understands available resources; understands, appreciates different views, perspectives of other individuals and systems; advocates for staff and students in creative ways; participates in work groups, activities to improve program functioning; supports co-workers, relates effectively with administration.
• Organizational Ability. Shows ability to plan, schedule, direct work of self and others; balances task requirements and individual abilities; organizes materials to accomplish tasks; sets challenging yet achievable goals for self and others; sets work schedules and caseload/workload standards.
• Focus. Ability to handle a stressful work schedule with frequent interruptions.
• Decisiveness and Directness. Anticipates need for information; recognizes when a decision is required and makes timely decisions based on available data; maintains and/or explains positions when under pressure; shifts positions if new information indicates; gives directions based on personal authority when situation requires.
• Team Leadership. Communicates a vision and inspires motivation; engages with others in team process to solve problems; works to find a win/win resolution of differences; is aware of how management style impacts staff productivity and development; modifies leadership style to meet situational requirements; stays focused on major goals while managing within a context of multiple directives; uses knowledge of the system to identify long term opportunities and problems.
Conceptual Skills. Expected to use information effectively.
• Judgment. Reaches sound conclusions and makes reasonable decisions; balances short and long-term considerations; sets priorities for tasks in order of importance; maintains objectivity in handling difficult situations.
• Conceptual Thinking. Uses theoretical frameworks and learning from experience to guide analysis or action; applies past experience to interpret events.
Interpersonal Skills. Expected to relate to others effectively.
• Interpersonal Understanding. Perceives strengths, needs, feelings of others; understands and values diversity; recognizes emotion-laden situations and handles them sensitively; listens and observes to anticipate and prepare for others’ reactions.
• Teamwork and Cooperation. Solicits input for decisions and plans; keeps people informed about activities; can effectively engage diverse groups of people in working together toward a common goal; recognizes and works to resolve conflicts.
Self-Management Skills. Expected to hold an effective use of self in the job.
• Self-Responsibility. Assesses own performance recognizing strengths and challenges; takes responsibility for mistakes and shortcomings; learns from mistakes; continually strives to clarify personal values and develop professionally.
• Flexibility. Recognizes alternative viewpoints; and adapts behavior or communication.
• Organizational Commitment. Adjusts priorities to meet student and agency needs; recognizes/builds on agency strength; and focuses on agency goals.
• Confidentiality. Maintains strict confidentiality regarding potentially sensitive issues and matters pertaining to past, current and future employees.
LANGUAGE:
Language: English; conversational capacity in Spanish preferred, but not necessary.
Reading Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
Writing Skills: Ability to write clearly, professionally, and comprehensively, with use of accurate spelling, grammar, and syntax.
Computer Skills: Ability to work comfortably within a Microsoft Windows network environment and general knowledge of Excel and Word.
Oral Skills: Ability to clearly express ideas orally, and able to meaningfully present ideas to others individually and in small or larger groups.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS:
Requires a current valid driver’s license from state of residence, be able to travel 25% of the time.
Must obtain MAP certification within six months of hire.
Must carry a cell phone and respond during off-duty hours for on-call purposes.
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