An Assistant IT Manager will be responsible for assisting in the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

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What will I be doing?

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As an assistant IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the assistant IT Manager will perform the following tasks to the highest standards:

\n\nEnsure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages\nSupervise the IT Department on a daily basis\nMaintain excellent product knowledge and apply it to deliver full system benefits\nUnderstand, fully, the legal requirements on IT governance and security\nHandle, efficiently and completely, IT issues that arise\nIdentify current and future system needs and provide solutions for the identified needs\nBuild strong internal working relationships with all hotel Departments\n

What are we looking for?

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Assistant IT Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nPrevious IT management experience, preferably in the hotel, leisure, and/or service sector\nExperience of all Microsoft systems\nExperience of hotel applications, such as Fidelio and Micros, preferred\nExcellent organizational and interpersonal skills\nCurrent technical skills and knowledge of technology\nGeneral understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology\nAbility to plan ahead and develop contingency plans, where necessary\n\n

It is advantageous in this position if you demonstrate the following capabilities and advantages:

\n \nAbility to work in a team\nExcellent attention to detail\nPositive Attitude\nIT proficient\nWillingness to develop team members and self\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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