Come and join a team that enables their customers to make the world healthier, cleaner, and safer.  

We are seeking a diligent and detail-oriented Assistant Lab Technician to join our team. The ideal candidate will be responsible for handling specimens, preparing them for laboratory testing, and ensuring data accuracy and quality control. This role requires excellent customer service skills and the ability to work collaboratively in a fast-paced environment. 

Responsibilities

Receive and properly handle specimens.Prepare specimens for laboratory testing.Enter data and perform quality control of sample information in a LIMS, including scanning documents to support testing.Review test requisition forms and shipment manifests to ensure documentation matches samples received.Resolve sample and document discrepancies, working with team members as needed.Ensure customer satisfaction throughout laboratory processing.Facilitate specimens to the appropriate workflows for downstream testing.Act as the primary customer contact for all laboratory tests, including clinical, pharma, and clinical trial testing.Ensure all customer needs are met from kit and sample delivery to final reporting and end of testing deliverables.Maintain a complaint log documenting any customer issues and notify leadership of all perceived issues and complaints.Ensure that policies and procedures in the area of responsibility reflect current practice.Maintain accurate logs representing current samples in for testing.Perform quality checks on all deliverables to customers and partner with other employees for a second QC check when required.Support incoming and outgoing sample shipments.Train other personnel as required.

Essential Skills

High School diploma required; Associates (AA or AS) degree strongly preferred.1+ year experience in a similar role or equivalent combination of education and experience in a related field.Minimum of 2 years customer service experience required.Proficiency in computer skills, such as word processing, Excel, and information systems.Excellent verbal and written communication skills.Strong understanding of regulatory compliance and HIPAA.Knowledge of working with potentially biohazardous specimens.Knowledge of medical terminology.Positive can-do attitude and the ability to adapt and be flexible in a fast-paced and evolving work environment.

Additional Skills & Qualifications

Demonstrated proficiency in laboratory techniques and customer serviceStrong attention to detail and organizational skillsAbility to work collaboratively with a team

Work Environment

The work environment is a laboratory setting, with standard hours of Monday to Friday, 8am-5pm. The role involves handling potentially biohazardous specimens and requires adherence to regulatory compliance and HIPAA guidelines. The dress code is professional attire suitable for a lab environment.

Pay and Benefits

The pay range for this position is $18.50 - $18.50

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in West Sacramento,CA.

Application Deadline

This position will be accepting applications until Jan 31, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.