Who We Are
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com
SUMMARY
The Assistant Maintenance Team Leader is responsible for the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities. The Assistant Maintenance Team Leader is responsible for overseeing the execution of activities performed by Technicians to ensure that work performed is in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety and fire protection. The Assistant Maintenance Team Leader also performs and delivers preventative and corrective maintenance as well as routine and on-demand services.
KEY DUTIES & RESPONSIBILITIES
Team Duties
Oversees the duties completed by the other technicians by motivating, inspiring and demonstrating excellent work ethics. Allocates the monthly job plans ensuring the completion of all tasks are completed 100%. Manages customer service, using the SRRP and identifies team members for service calls and others for job plans with the objective to improve service satisfaction.
Accountabilities
Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements. Oversees and maintains all assigned tools and arranges for repair and replacement where required. Submits all expenditures on a timely basis. Oversees and performs regular facility systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. Provides observations about facility, systems conditions and deficiencies and provides recommendations for enhancement and repair. Oversees and monitors assigned facility by conducting facility walkthroughs, system monitoring and inspection. Oversees and maintains, troubleshoots and repairs mechanical and/or electrical building systems and equipment.
Technical Duties
Performs daily, weekly and monthly work orders, manages work order life cycle from dispatched through to completion with detailed resolution notes. Responds to client requests and after hour trouble calls on an on-call rotation basis. Monitors and reports status of facility service contracts and prepares purchase orders to rectify deficiencies. Maintains inventory. Inputs Pcard purchases on a timely basis. Assists the Project activity in the buildings by completing hot work permits and bypass permits on fire alarms. Escorts when required for project delivery. Provides assistance and support to Facility Managers with respect to the delivery of small-scale tenant service projects, by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control and assigning work. Interacts with internal and external clients of all levels. Documents activities related to building operations and maintenance, providing input to the Property Manager(s) with respect to building conditions; project planning, budget planning and forecasting.
Other duties as assigned
Where applicable manages the LBCMP in the buildings including adjusting maintenance to ward off high legionella counts. Ensures logbook and reporting is accurate and complete. Where applicable Completes maintenance and all required records for Fire alarm and sprinkler/ Cooling systems (chillers, roof top units, AHU)/ Lighting systems/ Halocarbon detection systems and data logging/ Co2 detection systems/ Elevators/ Overhead doors/ Exterior lighting/ Emergency lighting/ Diesel generator/ BAS/ Reports deficiencies on facility equipment.
KNOWLEDGE & SKILLS College Diploma/Certification 5 to 10 years of facility operations and maintenance work experience Previous people leadership experience, preferred Mentoring skills required to support lower level Technician’s development Ability to motivate and help with direction within a team Strong ability to adhere to processes and practices relating to facility operations and maintenance Demonstrated experience maintaining and repairing building mechanical/ and or electrical and systems Highly advanced building mechanical/ and or electrical system troubleshooting and resolution skills Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards Effective communication skills for the purpose of data relay, exchange, feedback, and clarification Possesses a high level of environmental, health and safety mindset. Ability to perform work in a safe manner Strong client-service orientation along with a high sense of urgency Effective communication skills for the purpose of data relay, exchange, feedback, and clarification. Must be able to work shifts, be on-call and be available to respond to emergencies Must be willing to wear personal protective equipment Valid drivers’ license
Licenses and/or Professional Accreditation
Trade certification or license in one or more of the following - preferred:
Journeyman level Refrigeration license. Gasfitter I or II license in addition to a refrigeration license Journeyman level Electrical license Journeyman level Plumbing license Other recognized applicable trade License (e.g. Industrial Mechanic, Steamfitter/Pipefitter) Power Engineering 3rd Class
BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!