JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What is your day to day?

Work with Account Director and Chief Building Engineering Manager to support successful delivery of maintenance and repair services.Work with Account Director in the oversight of the operating and capital budgets by timely management of POs, confirming work completion by 3rd parties and on-Account teams, and ensuring timely receipt of vendor invoicing and processing of vendor paymentsWork with Team Members in the oversight of day-to-day Operations activities. Although team member roles are independent of each other, in the absence of another team member, each individual in these roles should be able to manage front of the house operations. Collaboration with fellow JLL Team Members. Cross training and knowledge of the these roles is expected.Enter work orders in CMMS for in-house staff and third-party vendorsReview and manage WO administration, completion and close-out, to ensure that Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s) are metBe a support resource for Facility Coordinators for problem resolution reporting to you.Work with JLL Sourcing & Procurement in the maintenance of existing contracts.  Act as a resource by helping to identify local 3rd party sources for goods and services, and in conjunction with OPS Manager and Account Director act as the on-Account POC by building favorable vendor relationships and working with them to ensure favorable performance.Work with JLL Sourcing & Procurement to develop, implement and manage an Account specific Vendor Onboarding ProgramWork with Account Manager and Account team to solution unique Client service needsAssist as needed with the execution of internal/external client events and productions to ensure a successful event.  Must be able to occasionally work off-hours to support these events.  This will be at the direction of the Account Director.Provide positive interaction and act as a resource as needed with other vendor service providers at the site, including reception, mail operations, security, meeting & events, janitorial, and food serviceSpecial projects may be assigned beyond this core scope depending on client needs such as VIP event preparation or as instructed by Account Director

Desired experience and technical skills -

Required

We are looking for a highly skilled leader who is looking to grow with our team. Our ideal candidate is well-versed in facilities management processes and exhibits high multitasking and organizational abilities.Prior experience leading others or supervising work within a high-profile corporate environmentPrior success managing work order systems and established KPIsAbility to drive own performance and the performance of others through effective time management, balancing and completing project priorities amongst frequent and recurrent customer requestsExcellent verbal and written communication skills with the ability to calibrate messaging to diverse audiencesSuperior customer service skills with the ability to maintain professionalism at all timesComfort dealing with ambiguity and adapting to a quickly moving and ever-evolving work environment

Preferred

Prior experience in facilities, workplace services, property management, hospitality, or related fieldBasic knowledge of building systems (mechanical and electrical systems)

Location:

On-site –Redwood City, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.