The Assistant Manager runs Retail Food Operations in a co-operative setting. They may work in a specified unit but is expected to work all parts of the operations, covering the other Assistant Managers. Schedule availability will vary.

This is a full time, benefits eligible, hourly position with a hiring range of $23.66-$29.58 per hour.

Core Responsibilities:

Leadership and Accountability: Supervise and oversee any unit, shift, or area as assigned, always present from the start till the last team member leaves, with exceptions only for supporting other units or urgent tasks.   Commitment to Staff Development: Hire and train new staff, including benefited, non-benefited, students, and volunteer employees, providing ongoing training and team-building activities to foster a positive and skilled workforce. Effective Staff Management: Oversee employees to ensure smooth department operations and effective task delegation, conduct quarterly conversations and reviews, offering constructive feedback and suggestions for improvement, and oversee all payroll of staff.   Customer Support Excellence: Resolve customer issues promptly and effectively when they escalate, maintain a customer-focused approach, ensuring satisfaction and positive experiences.   Safety, Law and Cleanliness: Maintain a safe and clean work environment, adhering to all safety and sanitary standards and state laws, ensure all cleaning tasks are completed before staff leave their shift, ensure DLC protocol and law is always enforced, ensure tax law is properly assigned to all transactions.   Operational Proficiency and Efficiency: Ensure the highest standards in BOH procedures, including proper food storage, handling, ordering, receiving, inventory and adherence to HACCP checklists, food pars, food production, recipe adhesion, proficiency in all RFO procedures, recipes and policies, enforcing them consistently with all staff. Ensure food and products are always produced and available.   Exceptional Reliability and Coverage: Demonstrate exceptional attendance and adherence to schedules, provide coverage for other Retail Assistant Managers and the Assistant Director when absent, ensuring continuity of seamless operations.   Financial and Technical Expertise: Ensure thorough and accurate cash collection and entry for every shift and unit, including banking responsibilities, proficiency in POS and BOH software and hardware, capable of independent troubleshooting, works with the Assistant Director to optimize budget performance.