Special Needs Trust Assistant Manager Serve as a subject matter expert in the administration of Special Needs Trusts, Court Appointed Trusts, Settlement Preservation Trusts, Guardianships and Conservatorships, and Medicaid payback trusts. Lead and oversee a team of approximately 5-7 SNT Trust Client Assistants and Administrators who support a team of 10 senior SNT Trust Advisors. Lead the development of approximately 2 -- 3 First Level Officer SNT Trust Advisors to gain important knowledge and skills applicable to the administration of SNTs and related accounts. Responsible to administer a limited book of business to include approximately 20 SNT relationships. Position Responsibilities: Fiduciary Administration, Oversight & Governance * Administer a limited size book of assigned SNT accounts. * Provide strategic input to drive more efficient process execution for administration of TCA and Trust administrator duties, to maximize efficiency and client satisfaction. * Manage relationships with colleagues, beneficiaries, clients, and partners, providing strategic advisory services and resolving complaints. * Mentor direct reports to act as trusted team members ensuring duties are conducted in a manner to foster beneficiary satisfaction through personalized service and to ensure robust Trust Officer support. * Establish expectations and metrics that ensure the highest quality, timeliness, and efficiency of core duties, client service and compliance with legal requirements. Revenue and Growth -- Financial Performance and Sales * Ensure efficient allocation of resources and achievement of financial targets to help support the broader specialty wealth and trust organization objectives. * Support SNS Unit Manager to collaborate with sales teams and partners to expand awareness of capabilities and grow revenue. * Monitor industry trends and developments and drive efforts to tailor / update service offerings as needed to keep team and offerings competitive. Operational / Risk Responsibilities * Participate in reviews of SNT accounts to identify and mitigate risks and ensure adherence to best practices. * Support enhancements to policies and procedures to ensure compliance with all relevant laws, regulations, and internal policies for estate settlements. * Guide the team in applying enterprise risk management frameworks to SNT accounts. Leadership and Management * Support the recruiting, training, and mentoring of TCA's, Administrators and First Level Officers to ensure high performance, professional growth, and alignment with the organization's strategic goals. * Monitor and manage the performance of direct reports. * Ensure team members are knowledgeable and conduct duties in accordance with policies and procedures, governing documents, and the law. * Support SNT Unit Manager to foster collaboration amongst senior Trust Advisors and TCA's, Administrators, and junior trust advisors, serving as a role model and subject matter expert. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled