This job contributes to Jimmy John's success by assisting the General Manager in executing store operations during scheduled shifts. This job assists and supervises a team of store employees to create and maintain a Freaky Fast, hospital clean, environment. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity. The incumbent is responsible for acting in accordance with Jimmy John's policies and procedures. Responsibilities include but are not limited to: Supporting General manager in staffing, training, and development of team members Constantly review key business indicators and looks for opportunities to make positive change Ensures a safe food environment Communicates clearly, concisely, and accurately to ensure effective operations Directing employees to complete tasks and to various work stations Executing store systems and procedures during shifts Follows all operational procedures, including those for cash handling Maintains a calm exterior presence during periods of high volume and sets the pace for the team Delivers Outstanding customer service to all customers by acting with a customer first attitude Maintains regular and consistent attendance and punctuality Assist with new employee training This Jimmy John's is independently owned and operated under a franchise agreement with LPH Ventures, franchisor of the Jimmy John's system. Ability to direct the work of others Ability to work in a team Knowledge of the retail environment Strong customer service skills Ability to work in a fast paced environment Ability to develop and maintain effective working relationships Strong interpersonal skills At least 18 years of age