Assistant Managers support Restaurant Managers in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales. Responsibilities Include: Team Environment - + Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. + Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant Manager. + Support development of team members through effective cross training, deployment, and delegation of responsibilities. + Hold team members accountable for their behavior and performance, addressing concerns promptly. Operations Excellence for Guest Satisfaction - + Hold guests as highest priority and role model exceptional guest service. + Assist Restaurant Manager in promoting an environment where there is a sense of urgency to satisfy guests. + Ensure Brand standards and systems are executed. Monitor team performance to ensure quality, service, and cleanliness standards are met at all times. + Complete all required training including ServSafe® certification. Profitability - + Drive sales through effective execution of restaurant standards and marketing initiatives. + Delegate and lead processes to control labor costs, food costs, and cash. + Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. + Work with Restaurant Manager to assess restaurant, develop action plans to target opportunities, and implement plans designed to achieve goals. + Comply with all restaurant, Brand, and franchisee policies. Qualifications: Skills + Able to clearly express oneself verbally and in writing (English) + Math and financial management + Restaurant, retail, or supervisory experience + At least 18 years of age (where applicable) + High school diploma (or equivalent) Required Competencies + Guest Focus – anticipate and understand guests’ needs and exceed their expectations. + Passion for Results – set compelling targets and deliver on commitments. + Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment. + Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team. + Conflict Management – use interpersonal skills to confront tough issues and resolve disagreements constructively. + Developing Direct Reports and Others – provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.