KPM is looking for an ambitious Assistant Manager with strong customer service skills and a passion for people to join the team in our Dallas, TX apartment complex! This is a full time position and compensation will range based on experience. The Assistant Manager is responsible for the daily operations of a property under the guidance of the Property Manager. This role assists in leasing, collections of rent while providing exceptional service to residents and supporting the rest of the staff. Responsibilities: + Collect all rent, late fees, and utility payments + Issue notices (3-day, lock out, etc.) + Prepare, file, and follow up on all eviction cases in a timely manner + Reduce delinquency by performing timely walk-throughs of units + Review lease expiration on a 90-day cycle and follow up with current residents on renewals + Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.) + Perform other duties assigned Requirements: + High School Diploma or Equivalent required / College degree preferred + 3+ years of experience as an Assistant Manager on a multifamily property + Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling + Experience with CAM or CAPS + Experience with OneSite / RealPage + Customer service experience + Excellent verbal and written communication skills + Must be able to communicate effectively with residents and team members + High sense of urgency, with the ability to meet deadlines + Ability to remain organized, professional, and respectful in challenging situations Physical Requirements / Working Conditions: + Prolonged periods sitting, standing, and walking throughout the workday + Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders + Must be able to type efficiently + Must be able to lift up to 15 pounds + Must be able to work indoors / outdoors or in extreme weather conditions + Must be able to work weekends and/or evenings on a rotating schedule