KEDPLASMA provides a friendly and rewarding working environment with frequent opportunities for cross-training and advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. Please be advised that our organization participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-verify, please contact the Dept. of Homeland Security. Kedrion Biopharma & KEDPLASMA offer a number of benefits to qualifying employees, including: - Medical, vision and dental insurance - Life and AD&D insurance - Paid holidays - PTO accrual - and much more! Please let us know if you would like further details regarding the benefits that we offer to our qualifying employees, and we would be glad to provide you with our full benefits guide, as well as answering any questions you may have! Please note that salary ranges are calculated based off levels of: relevant experience, education and certifications. **JOB SUMMARY** Assists and supports the Center Manager in the daily operations of a plasma collection center. Supports Center Manager in all aspects of center performance, including quality and compliance, operations, and financial aspects including strategies and assures the company image as an ethical and high-quality provider of plasma is developed and maintained. Operates within the scope of EU Good Practice Guidelines and FDA cGMP 21CFR. **ESSENTIAL JOB FUNCTIONS** Every effort has been made to make your job description as complete as possible. However, that in no way states or implies that these duties/responsibilities are the only duties you will be required to perform. The omission of specific duties/responsibilities does not exclude them from the position if the work is similar, related or is a logical assignment to the position. **MAIN DUTIES AND RESPONSIBILITIES** **Core** + Ensures the compliance of all plasma collection center’s activities with KEDPLASMA SOPs and other company standards and protocols to meet the regulatory requirements of the FDA, EMEA, Customer Specifications, and other regulatory bodies as required. + Maintains plasma collection center’s operations with fiscal responsibility in compliance with current Good Manufacturing Practices (cGMP), Quality Assurance Programs (QAP), and general housekeeping. + Directs details in special donor programs with assistance from Center Manager, e.g. titer testing and identification of pre-existing antibodies in new donors. + Collaborates with the management team to ensure the plasma collection center is appropriately staffed to effectively manage current and anticipated future donation volumes. + Works with Center Manager to maintain up-to-date personnel records (e.g., employee evaluations, training documentation, attendance, etc.). + Works with Center Manager to ensure appropriate medical staff coverage or replacement (e.g., Center Physician, Physician Substitute, etc.) for plasma collection center. + Works with Center Manager to prepare the team for volume increases, staff depletions, vacations, and absenteeism. + Ensures professional customer service skills, courtesy, and respect are utilized by center staff to maximize donor retention. + Identifies all potential, serious, or chronic problems affecting quality or compliance. + Ensures daily completion of plasma collection center logs and records (i.e., Final Weight sheets, Shipping Temperature Records, Quality Control Records). + Ensures stock is adequate to support current production in all applicable areas. + Maintains daily, weekly, or monthly reporting documents (e.g., Donor Fees Reporting, Softgoods Inventory, Haemonetics Reports, and Event Tracking Logs, Payroll, Production reporting, etc.). + Manages all equipment in the plasma collection center to ensure adherence to the required maintenance schedule, and the timely removal and return to service of malfunctioning or otherwise non-compliant equipment. + Responds to freezer alarms and resolves freezer excursions, minimizing risk to product quality. + May participate in performing tasks associated with deviation management, including documenting quality events, conducting investigations, and identifying and implementing plasma collection center corrective and preventative actions (CAPA). + Performs opening and closing duties (e.g., powering on/off equipment, documents petty funds and donor fund disbursement, locking up monies and files, maintains alarm system, etc.). **Managerial / Supervisory** + Manages and oversees direct reports. + Disciplines and terminates employees following approved company guidelines. + Establishes and communicates performance standards to meet or exceed standards. + Coaches others for success and to meet established goals and/or standards. + Recruits, interviews, hires, and trains employees, as needed. + Oversees work assignments to include supporting and rearranging workload of direct reports. + Provides constructive and timely performance evaluations including motivating and evaluating employees based on established performance standards. + Promotes staff retention by creating an open, positive, and supportive work environment. Receives, investigates, and responds to employee grievances. Involves and obtains guidance from supervisor and human resources when needed. **General** Must be able to execute all terms and conditions set forth in the **KEDPLASMA** **Employee** **Handbook** , including, but not limited to: + Work in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. + Comply with company Global Code of Conduct and company’s policies and procedures and all the applicable regulations. + Interact in a tactful, diplomatic, and humanistic manner with donors, visitors, and co-workers to provide a safe, efficient, and caring environment which ensures the self-respect, personal dignity, physical safety of each donor and center guest. + Maintain a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code. + Promote KEDRION Values: Together as One; Care; Integrity; Sustainable Impact; and Courage. + Attend and participate in scheduled training, educational classes, and meeting(s) in a timely manner as instructed by supervisor/manager. + Complete all assigned tasks in a timely manner as instructed by supervisor/manager. + Adhere to work schedules in completing and performing assigned tasks. + Cooperate with department personnel, as well as other center staff to ensure services can be adequately maintained to meet the needs of the donors. + Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment. + Treat donors, visitors, and co-workers with courtesy, respect, and dignity. + Meet with supervisor/manager on a regular basis to assist in identifying and correcting problem areas and/or improving services. + Perform any miscellaneous duties or work assignments, as required. **Primary Contacts** + Donors, employees, auditors, inspectors, vendors, corporate staff, and visitors. **REQUIREMENTS** **Education, Qualifications & Experience** + Bachelor’s degree in a related field (e.g., Healthcare, Life Sciences, Business Administration) preferred, or an equivalent combination of education and experience. + Minimum of one-year supervisory or management experience required, preferably in a plasma or blood collection center or another regulated environment. + Knowledge of plasma operations and business processes preferred. + Knowledge of FDA, CLIA, and cGMP regulations related to plasma donation useful. + Proficient in operating computer software (including Microsoft Office Suite), data entry and recordkeeping systems. **Physical Requirements** Work is primarily light in nature, with exerting up to 50lbs of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Use of fingers to type and / or enter numbers on keyboards, keypads, etc. along with grabbing object(s). Additionally includes, reaching, handling, talking, hearing, bending, stooping, and walking. Involves sitting, standing, and walking most of the time. **Working Conditions** + Primarily inside with well-lighted and well-ventilated areas. + Exposure to Blood Borne Pathogens. + Periodic exposure to an environment with a temperature of -40°C for short periods of time. **Travel** Travel as needed up to 15% of working time to plasma collection centers and other KEDPLASMA/Kedrion locations, which includes overnight travel. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.