Mumbai, Maharashtra, India
101 days ago
Assistant Manager - CRM
Building and maintaining strong, long-lasting customer relationships Understanding client needs and identifying sales opportunities Collaborating with sales, marketing, and other relevant teams to ensure a seamless customer experience Acting as the main point of contact and developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors Negotiating contracts and close agreements to maximize profits Ensuring the timely and successful delivery of solutions according to customer needs and objectives Developing new business with existing clients and identifying areas for improvement Preparing regular reports of progress and forecasts to internal and external stakeholders Developing and implementing strategies for retaining customers and securing new business Working closely with various teams to ensure customer satisfaction 4-10 years of experience in the Real Estate industry Bachelor's degree in Business Administration, Marketing, or a related field
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