The EBO Assistant Manager is a working leader who coaches staff to ensure accurate data entry and customer-oriented service while maintaining efficient department operations.  Oversees and coordinates processes and patient flow through registration, order entry, admission and discharge, charge posting, and collections.

This individual is responsible for the maintenance of financial processes related to billing, coding, reimbursement, and budgetary planning within the emergency business office.  In addition, this individual is responsible for the integration and utilization of financial data systems in order to support day-to-day operations and strategic planning.  This individual is responsible for monitoring the following key areas of clinical information systems:  appropriate utilization as related to coding quality and follow-up, communication with Emergency Services management on operational issues within the registration, billing, and coding aspects of the business office, and maintenance of quality reporting, compliance, and follow-up with business office staff (registrars and secretaries within the emergency department).  This individual will serve as a liaison between the nurse manager who has operational oversight of the EBO and ED clerical staff providing evaluation and performance input to the manager, organize scheduling and daily assignments as directed, and providing administrative support to the operational aspects of the departments.

Qualifications: Associate or higher degree preferred, but will consider high school diploma with appropriate experience in Healthcare Registration and/or Admissions.  Minimum 3-5 years' experience with HealthCare Registration and/or Admissions. Prior training experience preferred. Excellent communication skills, both written and oral. Experience with hospital system implementations. Knowledge of Corporate Compliance issues in regards to HIPAA