General Description

As an Assistant Store Manager, you will support the General Operations Manager in all aspects of the daily execution of customer service, sales, and development of personnel while upholding LIDS Mission, Vision & Values. 

Principle Duties and Responsibilities

Generate Sales

Produce sales gains, by providing customer service. To meet or exceed Company Objectives in all individual statistics. Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives. Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness. Maintain a professional appearance consistent with Dress Code Policy.

 

Control Expenses

Protect Company assets within guidelines of LIDS Retail policies. Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.  Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts. Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws. Open and close the store as required following the procedures per the Operations P&P Manual. Support and adhere to all LIDS policies, procedures, and guidelines.

 

Supervise Associates

Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up. Assist in recruiting and training store personnel on proper store operations and procedures. Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property. Perform work of subordinates as needed. Communicate with employees at all levels of the company. Other duties as assigned.
  Additional Principle Duties and Responsibilities Job Required Knowledge & Skills Secondary school certificate or equivalent plus one-year relative experience. Established ability to produce sales results while minimizing loss. Comfortable and confident engaging customers to deliver an elevated experience. Ability to operate a computer, as well as maneuver relative software programs. Ability to lift up to 25 kg. Ability to climb a ladder and work with hands overhead. Standing required for up to 100% of the work time. Ability to initiate completion of tasks or activities without necessary supervision Flexible availability – including nights, weekends, and holidays Ability to prove eligibility to work in the U.K.
  Education Reports To